Announcement: An Update for DJI Credit Rules
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27695 147 2020-3-30
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DJI Panda
Administrator
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Hong Kong
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Dear DJI User,

Thank you for your continued support of DJI. We have updated our DJI Credit rules.

From March 30, 2020, 23:59:59 (UTC+8), DJI Credit will expire at the end of the year following when it is made available. For example, DJI Credit made available between March 31 and December 31, 2020 will expire on December 31, 2021. DJI Credit available before March 30, 2020, 23:59:59 (UTC+8), will remain without an expiration for now; however, this balance will be used first by default when making purchases with DJI Credit.

To avoid losing any of your DJI Credit, please pay attention to these updates and keep them in mind when considering your DJI Credit balance or future purchases.

Click here to view your DJI Credit balance: https://my.dji.com/credit


Best,

DJI



2020-3-30
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Eric Bartolo
Captain
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Malta
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Thanks for the update Panda...I have some credit available from before March 30 which doesn't have an expiry date for the time being...I'm waiting for a new product from DJI to spend this on (and possibly more)

For all other credit will the expiry date be listed down in the DJI Store?

Thanks!
2020-3-30
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Montfrooij
Captain
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Netherlands
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Too bad for the long run, but a great excuse to spend some
Hope the shop will be updated with an expire date on the credit page.
2020-3-30
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Hummingbird.UAV
Core User of DJI
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Canada
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Doesn't sound like "improved service" to me.  A good reason to stop purchasing from the DJI store coming from someone who as bought ALL his DJI stuff there.
2020-3-30
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Jacob Williams
lvl.4
Flight distance : 824560 ft
United States
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I don't like it
2020-3-30
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SuperFly151
lvl.4
Flight distance : 76135 ft
United States
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lame, lame , lame, always trying to make people buy, why can we not build up are points? with out US, customer's you would not be where you guy's are today. more lame rules.
2020-3-30
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Bing Err
Captain
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United States
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Great timing on my part. I just spent $15.40 in credit on another Mavic 2 battery and Mavic Mini props.
2020-3-30
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Bing Err
Captain
Flight distance : 9249964 ft
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United States
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oops. double post
2020-3-30
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Woe
Captain
Flight distance : 4463455 ft
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United States
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Thanks for the update.
2020-3-30
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maddox
Captain
Malaysia
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Thanks for the info, time to spend some credits
2020-3-30
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Elvis Ghazal
New

United States
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Hi I’m a dji mavic air user   
Last time I tried to fly my drone the minute it took off  it lost control  and start hovering left and right on like a sport mode I didn’t know what happened my drone crashed into a wall and broke 1 side of the drone, I’m fixing it but I was wondering lWHAT THE HELL happened to my dron ?
2020-3-31
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DAFlys
Captain
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United Kingdom
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I wonder if that why they processed this months points early..
2020-3-31
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GoldenSun
Second Officer
Poland
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That's a shame. Though no new products lately too... what to spend them on?
2020-3-31
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Pedro Castelani
Second Officer

Argentina
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Elvis Ghazal Posted at 3-31 00:51
Hi I’m a dji mavic air user   
Last time I tried to fly my drone the minute it took off  it lost control  and start hovering left and right on like a sport mode I didn’t know what happened my drone crashed into a wall and broke 1 side of the drone, I’m fixing it but I was wondering lWHAT THE HELL happened to my dron ?

I think you might publish that in the Mavic section. Make a thread and post your crash log. Where you flying near walls or stuff?
2020-3-31
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Cryptic
Second Officer
Flight distance : 1516709 ft
United States
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Ah man i will lose my 51 cents
2020-3-31
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ro_flyer
First Officer
Flight distance : 7557283 ft
Brazil
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Doesn't sound like "improved service" to me.  A good reason to stop purchasing from the DJI store coming from someone who as bought ALL his DJI stuff there.
2020-3-31
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WebParrot
First Officer
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United States
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I've gotten to the point where credits are just enough to pay shipping (for replacement blades, etc.). I'd rather they just get rid of the program all together.  Might cut down on the 'over-posters' who post just to 'hear' themselves think.
2020-3-31
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SD_Pilot
Captain
Flight distance : 10400463 ft
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United States
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Great a have a whopping .05 cents to spend.
2020-3-31
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VigilanteDrones
First Officer
Flight distance : 11800554 ft
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United States
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I do not see how this is a benefit to loyal customers.  Please reconsider this policy change.
2020-3-31
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SupBro
Second Officer
Flight distance : 1454193 ft
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United States
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This isn’t good for customers, but good for them?

I’d rather buy from a retailer with better sales policies than the
  DJI credit was barely incentive to buy from them, now it’s diminishing.

2020-3-31
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DOC_ASMR
lvl.2
Flight distance : 991171 ft
United States
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So I won't be able to use my DJI credits?

2020-3-31
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DOC_ASMR
lvl.2
Flight distance : 991171 ft
United States
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well thats shame
2020-3-31
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Nebuchadnezzar
Core User of DJI
Flight distance : 3613307 ft
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Spain
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we settle for crumbs, it took me 3 years to get 89 e credit (
Auditing Points :
23400)
, fortunately I already bought my Osmo mobile 3 with the points
2020-3-31
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RK7dronzy
Second Officer
Flight distance : 2309285 ft
United Kingdom
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Great having taken a year to get one whole dji credit it now is going to dissappear.
2020-4-1
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Pedro Castelani
Second Officer

Argentina
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I thought it always was like this. Best idea I can offer: if you have lots of forum points, exchange just before buying!
2020-4-1
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Goldenseal
lvl.4
Flight distance : 487034 ft
United States
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Some of us have been used as pawns in DJI's game.  Oh well, that's the world. LOL

DJI store always seemed more expensive than other retailers. I shop around on other sites and get better deals. I thought it was funny, my P4 I purchased from an authorized dealer was a $100 US cheaper and it shipped from DJI Shenzhen, China for free. The shame is, just after I bought it, our local Walmart had P4 pro on sell for $1,099 US.

2020-4-1
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smirnoff9969
Second Officer
Flight distance : 582776 ft
Croatia
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so if I understand correct - my credit earn in july 2019 will remain?
2020-4-2
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Isilosc
lvl.2
Flight distance : 338186 ft
Dominican Republic
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Thanks you
2020-4-4
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S-e-ven
Captain
Flight distance : 5922034 ft
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Thailand
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Duly noted, thanks.

Since it is proven now, that DJI CAN adapt rules for the credits:
When will DJI change the incredible bad ratio, to change 1800 credits to 10 US but just under 7 Euro?

That ratio is from 2014 or such.
Right now it is 1 US to 0.92 Euro
So 1 US to 0.9 Euro  would be a more real one.
Even 1 : 0.85 would give DJI a real good "fee" for transfering it.

2020-4-9
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Thechomania
lvl.2
United States
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so all the credit I have will be gone???
2020-4-13
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Black Sea Drone
Second Officer
Flight distance : 1362336 ft

Bulgaria
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Hi DJI,
This doesn't sound like a nice decision.
Given the feedback from all your customers (it seems most of us buy straight from the dji shop) would you consider reverting this unfair (from customer point of view) policy.
Also in this situation of crisis where we cannot spend as usual, I think is not the right time to do it.
If you would not consider removing this "nice" policy would you mind providing the audience on what criteria is based and how did the decision have been taken?

Thanks and regards!!!
2020-4-15
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Ingo Sundowner
Second Officer
Flight distance : 914012 ft
United Kingdom
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Bad news for people who still want to deal with DJI. No happening here, ever again
2020-4-16
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djiuser_ox6KdQS0SHrf
New

United States
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I don’t know if I can ask this question here but I’m having trouble . Can anyone help?? It’s not giving me the option for quick shots. It’s only giving me camera and video mode.
2020-4-16
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StefanMalloch
lvl.2
Canada
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Does this apply to affiliate sales credit? Sure hope not.
2020-4-18
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o_laparoto
First Officer
Flight distance : 753340 ft
Portugal
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Need to make some important decisions then...
2020-4-26
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mAIRs
Second Officer
Australia
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Keep your pathetic "credits"... I'll never buy DJI (and Chinese) products again... your garbage support lost me as a customer a year ago... this pretentious way to make more sales is a pathetic attempt everyone will see through... pathetic attempt to improve your falling sales after poisoning the world.
2020-4-26
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grahamdoherty7
lvl.1

United Kingdom
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so how long is the life on the credits?
2020-5-10
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AmyMarieBorg
lvl.3
Malta
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Oh dear, I guess I won't be using my credit then. Wish the system was the same and it didn't expire.
2020-5-12
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Woe
Captain
Flight distance : 4463455 ft
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United States
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Does this mean that DJI will allow us to exchange more than 5400 points a month?
2020-5-12
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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It would be really great if we could use the credit towards shipping costs too.
2020-5-13
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