DJI-Adela
DJI team
Hong Kong
Offline
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Hi, I'm afraid you encounter this situation because you have not upgraded the X3 white camera and the Osmo successfully.
Before mounting your white camera to the Osmo, you need to mount the white camera on Inspire 1 and upgrade the FW with the latest assistant software for Inspire I.
Then, if your Osmo is already with the latest FW version, you can use the upgraded camera with the Osmo directly if everything goes correctly.
If it doesn't work, please try these steps: download the latest Osmo assistant software from DJI official website and extract it to the root directory of the SD card. Holding the Trigger button + Record button, Slide down the Power switch for a while until the indicator blinks red and green alternately. After that the Osmo will upgrade itself, please wait for around 25 minutes.
Please tell us the result. Thanks! |
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