DJI GO doesn't work with iPhone 6S Plus iOS 9.3.1
1511 7 2016-4-28
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p.gluchowski
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I have Phantom 4 with the newest firmware (dated begining of April). I've tried everything to make DJI GO work with iPhone 6S Plus iOS 9.3.1. I have reainstalled the app, as well as restored the whole iOS...still with no success. When I connect the iPhone the option "Camera" just doesn't show.

Everything works fine with 2 different iPhone 6 iOS 9.3.1

Please do something about it!!!

Does anyone have the same issue? Can you help?
2016-4-28
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DJI-Ken
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I'm sorry you are having a problem.
When you restored the iPhone you did it through iTunes by connecting the phone to your computer correct?
Another thing to try is to log out of iTunes and log back in.
2016-4-28
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p.gluchowski
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Hi, thanks for quick answer. Yes, I did the restore through iTunes by connecting the iPhone to my computer by USB.

What do you mean by log out of iTunes and log back in? Do you mean I should do it on iPhone or on iTunes? Should I restore iPhone again after logging out and logging in on iTunes?
2016-4-28
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gogrobba
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I have the same problem. DJI hold me to reinstall IOS 9.3.1??????
2016-5-9
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DJI-Ken
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gogrobba@gmail. Posted at 2016-5-10 02:46
I have the same problem. DJI hold me to reinstall IOS 9.3.1??????

Did you do the full restore method via iTunes and your device connected to the computer?
2016-5-9
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dawidm
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When this problem will be fixed. Restore the iPhone is a problem. Apple sells your drones....   It can not be that it takes a long time. The principle is the current software of mobile devices - is security.  (http://www.apple.com/shop/produc ... ntom-4-camera-drone) Apple recommends that you only use current software.... it's not cool that I have a drone that can not fly.
2016-5-11
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dawidm
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DJI-Ken Posted at 2016-5-10 04:11
Did you do the full restore method via iTunes and your device connected to the computer?

What are the new information in the topic?
1. DJI GO App 2.8.1 & iOS 9.3.1 - It still does not work, a month without flying
2. Has anyone checked the update iOS 9.3.2 - whether it will work?
3. When Facebook Live Stream by DJI GO App
be serious, write the truth
Dawid
2016-5-17
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DJI-Ken
DJI team
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dawidm Posted at 2016-5-17 17:30
What are the new information in the topic?
1. DJI GO App 2.8.1 & iOS 9.3.1 - It still does not wor ...

DJI and Apple were working together for a remedy, Apple released 9.3.2 yesterday and that fixed the connectivity issue.
I'm sorry that you were unable to connect before, it's all been fixed now. Please upgrade to IOS 9.3.2 and you will be fine.
2016-5-17
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