Hi I have had problems with my P3standard
And I contacted Dji support online
I gave them as much information about my problems as I could
They had no hesitation in sending a courier to pick up my aircraft and gave me a case number

It's a long story after that but the end result is all of my problems have been resolved

Remember that Dji's staff are people and really do want you to be satisfied and happy with your Dji equipment

So be respectful and try to give accurate information about your problems and try their suggestions (they are the true experts) and if you still have a problem I'm sure they will continue to assist you to resolve your problems

Respect and patience is the most important thing to remember
Asking for help is the correct way
Demanding isn't

I'm hoping this information will be of some assistance and will be taken as it is truly intended to help you have the same professional courteous support as I have received

Yours respectfully
Darren Phillips

Dji has great customer support don't be shy give it a try

Thank you for your positive information.