Mavic Pro back left arm debated during folding after 48h :::
1754 10 2017-2-27
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans34b57a1b
lvl.1
France
Offline


[size=14.6667px]I just received my Mavic Pro 2 days ago.

[size=14.6667px]After 3 flights, I folded my arms. And the left rear arm was dislocated.

[size=14.6667px]There is movement now and it is no longer attached to the drone.
[size=14.6667px]I have not forced by folding and followed the normal instructions.

[size=14.6667px]I will contact the DJI Service Center tomorrow morning. I do not have a DJI care but since the drone at 48h I hope they will repair it for defective device.

[size=14.6667px]What do you think ? Have you ever seen that?

[size=14.6667px]Thank you !

16990832_10211968237940744_695260602_o.jpg
17015389_10211968237980745_158256477_o.jpg
2017-2-27
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Sorry to hear about the issue with your Mavic.
Please get in touch with our tech support and they will guide you to send it in for further diagnosis and repair.
2017-2-27
Use props
daivatam
lvl.3
Flight distance : 473389 ft
Romania
Offline

Yes, I know the problem...on my mavic one leg was more out and at an angle to the body. I investigated the mechanism that keep the leg in place and discovered that it is very flimsy. The screw from the plastic leg will couple inside with a metal sheet ear...the hole in that ear it is to thin and the screw almost have no threads to cringe in...this is why mostly the leg will come out...it is the single piece that keep it in.
Also if the metal sheet ear are bent at an incorrect angle the leg will stay departed from the  body. I am really worried about the rear legs they could anytime to just fly off in middle of the sky...
2017-2-27
Use props
fans34b57a1b
lvl.1
France
Offline

Thanks for your feedback. I have made an exchange request to the after-sales service. They sent me a return label. To be followed. This is the weakness of the mavic!
2017-2-28
Use props
hallmark007
Captain
Flight distance : 9827923 ft
  • >>>
Ireland
Offline

fans34b57a1b Posted at 2017-2-28 07:50
Thanks for your feedback. I have made an exchange request to the after-sales service. They sent me a return label. To be followed. This is the weakness of the mavic!

Looks like a warranty, hope it works out for you...
2017-2-28
Use props
fans34b57a1b
lvl.1
France
Offline

I will see I will give news in the post.
2017-2-28
Use props
timmyg
lvl.1

United Kingdom
Offline

I have had the exact same issue... i took my mavic back to the shop i eould like full refund... i have also found 4 other ppl online same issue...1000 pound drone and the leg breaks before its 1st flight... im so angry as i really wanted this drone to be my best but now i dont trust dji... sorry
2017-3-1
Use props
fans34b57a1b
lvl.1
France
Offline

I feel the same way too. But I think it's just a bad production, bad luck ... You sent it back to DJI or a classic shop? They reimbursed you without any problem? I sent mine yesterday to DJI Service. I hope they will change it without any problem. Considering the price of the device ...
2017-3-2
Use props
daivatam
lvl.3
Flight distance : 473389 ft
Romania
Offline

the production for that metal sheet ear it is bad...if it was more thick and maybe 2 screws in it the problem could be resolved
2017-3-2
Use props
timmyg
lvl.1

United Kingdom
Offline

I sent mine back to where i bought it im expecting full refund in a few days.. back to racing drones for me..
2017-3-8
Use props
timmyg
lvl.1

United Kingdom
Offline

The shop (maplins uk) have now aent it to dji for a second assessment i was told if they think i done it i will have to pay for it to be sent back to me... i can feel a fight brewing. Im so anoyed.. also my thred on mavicpilots fourm was deleted ... strange huh.. it had alot of interest
2017-3-19
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules