I bought a mavic on line because I received a mail saying it will delivered in 3 working days. It is a big lie to take your money. They set the delivery to pending and after that silence from DJI. I ask money back so to buy the deone when really available but they say it is not possible and if i don't want it anymore to send it back when I will recoeve it: what a joke! Don't buy from DJI they have no respect of our money and as a conseguence of us. In China they have non rules I think.

Very sorry for your unpleasant experience, would you please provide us your order number? We'd like to help you look into the case.

DJI Natalia Posted at 2017-2-27 03:58
Very sorry for your unpleasant experience, would you please provide us your order number? We'd like to help you look into the case.

order number 0391110798030. But I am sure you will not help me! I just ask for my money back to buy the drone whem it will be really available. I don't understand why you act in this way.

fans919252be Posted at 2017-2-27 04:30
order number 0391110798030. But I am sure you will not help me! I just ask for my money back to buy the drone whem it will be really available. I don't understand why you act in this way.

And as I thought even Natalia disappeared! :-)

fans919252be Posted at 2017-2-27 04:30
order number 0391110798030. But I am sure you will not help me! I just ask for my money back to buy the drone whem it will be really available. I don't understand why you act in this way.

We do understand you feelings and working on your case.
The status shows "Picking" now, it will be shipped out soon, and you will receive an e-mail with the tracking number.
Very sorry again for the inconvenience caused.

DJI Natalia Posted at 2017-2-27 18:01
We do understand you feelings and working on your case.
The status shows "Picking" now, it will be shipped out soon, and you will receive an e-mail with the tracking number.
Very sorry again for the inconvenience caused.

Natalia how much they pay you? I can not belive someone can tell so many BS without feeling bad! I undestand you must work but it is not an excuse to have no respect for people.

fans919252be Posted at 2017-2-27 22:20
Natalia how much they pay you? I can not belive someone can tell so many BS without feeling bad! I undestand you must work but it is not an excuse to have no respect for people.

Drone is not available! Picking from where? Come on!!!

haha this is funny. so many people having bad experience with DJI - guess I'm not alone

fans919252be Posted at 2017-2-27 22:21
Drone is not available! Picking from where? Come on!!!

It's shipped out, I PMed you the track number, please check whether you received it, thanks.

DJI Natalia Posted at 2017-2-27 22:42
It's shipped out, I PMed you the track number, please check whether you received it, thanks.

Hey stop treating people like we are stupid! You didn't deliver a mavic to me. It is just a pick up notice of a non existing package. I want my money back it is in my rights! Natalia send me your private address to my email and I will send you your commission plus a present so we close this crazy situation. Thanks.