P3 4K
521 3 2017-3-8
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Johnnyv
lvl.3
Flight distance : 2798707 ft
Canada
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Got my P3 4K back from repair today. They fixed the damage but not the problem even though I disputed the initial repair when I saw they only fixed the physical damage and not any electronics.. Cannot calibrate the IMU, have no numbers on the x y z axis on the compass or anything else, and the chat line is at a loss for what it is.
I've asked for a replacement. We'll see how that goes. Waiting the standard 24 to 48 hours once again....

The firmware version on the controller is 3.1.5 and on the aircraft, it says unknown.  Do they seriously test these things before shipping them back?

no compass reading.JPG
2017-3-8
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DJI Natalia
Administrator
Flight distance : 318 ft

Online

We have reported the case to our related team, and will help you take care of it soon, hope we can get it resolved shortly, very sorry for your experience.
2017-3-8
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Johnnyv
lvl.3
Flight distance : 2798707 ft
Canada
Offline

At least I bought a spare P3 Pro that is now working perfectly.
2017-3-8
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Johnnyv
lvl.3
Flight distance : 2798707 ft
Canada
Offline

Thank you. I got my expedited shipping labels in less that 24 hours and I hope DJI are willing to let me pay the extra cost and exchange for a P3 Pro. I have had much better success with that bird.
2017-3-8
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