Hi all. I'm just hoping someone can steer me in the right direction since 2 email requests have gone unanswered. Maybe I'm not getting to the right department?
I purchased the Mavic Pro fly more combo from Newegg (through the DJI official store) and it was defective. No matter what I did the compass would constantly give errors and require to be recalibrated. Anyway, I ended up returning to the retailer for a replacement but I purchased the DJI care refresh on the unit I returned and need to get a refund for that plan. Sent two emails with the information to the sales email but haven’t had any response?
I've since received the replacement and purchased a refresh plan on the new one. Just need some support help on how to get a refund for the first plan.