fansf5f0f0fc
lvl.2
Flight distance : 3340 ft
France
Offline
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Hello,
I received today my Mavic sent for repair under warranty 2 weeks ago.
Here under is the quotation :
Remark:
Item | Quantity | Unit Price(EUR) | Total Nett(EUR) | Core Board | 1 | 273.55 | 273.55 | Flight controller ESC board | 1 | 56.20 | 56.20 | Freight: |
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| 0.00 | Total Amount: |
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| 329.75 | Discount: |
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| -329.75 | DJI Care deduction: |
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| 0.00 | Sub Total Payment: |
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| 0.00 |
I had a look at the serial number and, apparently, the drone I received is not the one I sent for repair because the serial number has changed.
When I check DJI-Care refresh both former and new serial numbers return this error :
"serial number has no DJI Care record"
Before flying again this drone, I'd like to make sure it is well covered by my Care-refresh.
How to verify this point ?
Beside this, I have to complain that nothing was said in the "repair report" about this changement.
I read that DJI often changes the faulty drone for a refurbished one instead of repairing it, that's why I checked whether the S/N had changed or not. But what happen if you are not aware about this and, supposed, you lost your drone due to some failure ?
Thanks in advance for a prompt answer
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