Bad Battery ALL Help Welcomed!
692 4 2017-4-11
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fans090ec10b
lvl.1
Flight distance : 38143 ft
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Can Someone from the DJI Team help me with getting a battery under warranty. below is my HealthyDrone flight data that may help.

Thanks!
--Denny



http://app.airdata.com/main?share=RMCjNF

2017-4-11
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Just to clarify, how long have you had this battery, and did you notice issues out of the box, after a firmware update or a hard landing? Have you already contacted Support about this?
2017-4-11
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fans090ec10b
lvl.1
Flight distance : 38143 ft
United States
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I've had the P3 For Approx 5 1/2 Months. never any issues until 4.11.17 that's the trip at HD that I shared.
2017-4-12
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shawn_
lvl.3
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Did you call DJI with this issue and try to resolve?
2017-4-12
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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DJI-Jamie Posted at 2017-4-11 20:26
Just to clarify, how long have you had this battery, and did you notice issues out of the box, after a firmware update or a hard landing? Have you already contacted Support about this?

Since you're nearing towards the end of that warranty period, you will want to get in contact with Support ASAP to cement your issue before the warranty expires. As long as you report and respond to emails in a timely manner, you would be fine if any hardware determination is made after the warranty is expired by a few days.
2017-4-12
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