Porktree
Second Officer
Flight distance : 1118323 ft
United States
Offline
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DJI-Jamie Posted at 2017-4-19 08:12
Based on what's provided, they closed #506153 due to transferring the information to another system for flight data analysis and would continue correspondence from there. If you have not received that information yet, the new case number will be CAS-584130-H9X2N6.
Since the case was opened yesterday, it will take some time to extract the data from the Go app an analyze thoroughly. I understand that there is a feeling of apprehension in this matter, but the Support team will be in contact with you once the data has been properly interpreted.
I'm not sure why the DJI team continues to ignore the erroneous "Strong interference" messages on iOS. I can fly in a deep rural area, far from any wifi or power lines, and will still get the messages every 5 seconds. Further, a friend who has a PS3 on android doesn't get the same errors in the same area. IF connect to his PS3 with my iPhone and fly - boom - same errors. For you to tell someone that this message is meaningful only tells me you are out of touch, or have been told to lie about it. |
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