I have been trying to get a status on my drone since May 25th. I was sent an email saying it had been tested and would ship in 2 business days. Today I called the support center and was told it will be tested and the process takes 3 weeks. I asked why I was sent an email and the agent hung up! This is the most discusting custome experience I have had. I deeply regret ever purchasing anything from your company. Keep my drone, I will sell the accessories and you will hear from me on social media. I'm done with this amateur company.

I apologize for the negative experience, and would like some additional information in order to better follow up on this. Could you please provide your case number for your Mavic repair and the time/date the phone call occurred? You can either post or PM this information at your convenience.