NO 4K with GALAXY S8 ???
3795 16 2017-6-8
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Stéph
lvl.1
France
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Hello

I sold my GALAXY S6EDGE PLUS because there was not 4K with my OSMO MOBILE and DJI GO.
I tried a GALAXY S7 and all it was correct the 4k was here.
I bought a GALAXY S8 and 4K is not here, what is the problem with this app ????!!!
It's not serious from DJI
Stéphane
2017-6-8
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DexterChua
lvl.2

Singapore
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Same here. I have a S7 Edge working with 4K. But my new S8+ doesn't. Wondering if DJI is looking into this issue.
2017-6-8
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fans989eb10c
New
Flight distance : 28205 ft
Russia
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Hello!! Help hundreds of users samsung s8/s8+ application dgi go. The top-end smartphone with a great camera can't shoot video in 4K or 2K. Fhd maximum which can be included in the application is not interested!!! Beforehand thank You for your help!!! Great stabilizer, it is a pity that can't use all of its features.
2017-6-9
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b0n3
Second Officer
Flight distance : 21083 ft
United Kingdom
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Dear DJI,

Please add 4K support via DJI Go app for the Samsung Galaxy S8
2017-6-9
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fans1203f03c
New
Malaysia
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Please update the app. Need 4K recording.
2017-6-11
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Stéph\
lvl.1
France
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Allo Allo is there somebody in DJI GO house to read our posts ????
You don't consider our users and you continue to sell your devices like Osmo mobile your definitely not serious in this company.
Stephane{:4_154:}
2017-6-11
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DJI Mindy
Administrator
Flight distance : 7 ft
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Stéph,  I‘m so sorry for the late reply. Apologize that Samsung S8 cannot shoot 4k video resolution at the moment, we have confirmed with our engineer, this resolution will be added in the next  APP. Please forgive me that I don't know the release time, either, appreciate your patience.
2017-6-20
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DJI Mindy
Administrator
Flight distance : 7 ft
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Stéph,  I‘m so sorry for the late reply. Apologize that Samsung S8 cannot shoot 4k video resolution at the moment, we have confirmed with our engineer, this resolution will be added in the next  APP. Please forgive me that I don't know the release time, either, appreciate your patience.
2017-6-20
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Stéph\
lvl.1
France
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Thx I hope to have a new update
2017-6-21
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Stéph\
lvl.1
France
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Hi folks 4K is available in 3.1.6 version Thx
Now we wait AE AF manual settings  ;-)
2017-6-23
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Ariel.Britos
New

Argentina
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yo tengo un s8, y me esta funcionando la grabacion a 4k
2017-7-14
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felipereis50
lvl.1
Brazil
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I need 60fps support for my Galaxy S5.

My phone has this functionality and also 4k. But the 4k function did not work either.
2017-7-24
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fanse68dd62d
New
United States
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Is it going to get none or what
2017-7-29
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fanse68dd62d
New
United States
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What's the status on this
2017-7-29
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Benny Davidovic
New
Israel
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Hello,

I'm using a new Galaxy 8+ and when I'm trying to run the DJI GO, it simply crushes!  what can I do to solve that?
2017-8-19
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djiuser_YuJQGlEslYUt
New

United Kingdom
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DJI Mindy Posted at 2017-6-20 23:57
Stéph,  I‘m so sorry for the late reply. Apologize that Samsung S8 cannot shoot 4k video resolution at the moment, we have confirmed with our engineer, this resolution will be added in the next  APP. Please forgive me that I don't know the release time, either, appreciate your patience.

Hi, any news on update release for 4k with s8 plus?
2018-12-16
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_YuJQGlEslYUt Posted at 12-16 05:26
Hi, any news on update release for 4k with s8 plus?

Hi there, for Galaxy S8 Plus, 4K is available for Osmo Mobile, if you don't have 4K resolution, may I have a screenshot and the APP version and the firmware version of Osmo Mobile as well? Thank you.
2018-12-17
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