caalmanza9311
lvl.1
Colombia
Offline
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DJI Gamora Posted at 6-18 08:45
Hi, there. Thank you for reaching out and we do apologize for the inconvenience. Can you please try to plug in your SD card in your computer and check if the file is there. Also, you may try to back-up your files and reformat your SD card to see if there would be some changes. In addition, if there possible that you can try to use a different SD card just to check if the problem will still persist. Please keep us posted on the latest updates on the said issue for us to further help you. Thank you for your kind and understanding. Cheers!
Hello, I have tried with three different memories, however the same thing happens, it is also updated. and it still does not allow to take photos, it keeps saving |
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