Battery warranty
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
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I have a case about a battery, ([url=]CAS-15249512-V5C1D4) it is swollen do I send it to DJI via UPS, or not, it's said do not send swollen battery in the mail?
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2023-12-27
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, there. Thank you for reaching out. For safety considerations, we do not recommend you send back the swollen battery. We recommend that you please send us a video showing the swollen battery. Please place the battery on a horizontal surface with the battery marker side facing downward, and then press down on the four corners of the battery to see if it wobbles. Please make sure the serial number is visible on that video. You save it as a shareable link in Dropbox or Google Drive and send us the link via PM. Thank you in advance for your cooperation.
2023-12-27
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
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https://www.facebook.com/permali ... ;id=100065161357679
2023-12-27
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
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Any update.....
2023-12-30
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
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https://drive.google.com/file/d/ ... view?usp=drive_link
2023-12-30
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
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Sorry for all the problem, I think this will work.

https://www.facebook.com/100065161357679/videos/872126687903160
1-2 10:31
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