I recently purchased a DJI Mavic Mini 4 Pro Fly More Combo+ from a DJI retail store. I activated the drone with my profile and updated all necessary settings, but it isn't showing up on my profile's 'Personal Home Page.' Can anyone explain why my new drone isn’t appearing there?

As long as its new and not reconditioned it should just appear after a few days but sometimes if you log out and back into the forum it triggers the icon to appear,  if not Im sure you can ping the serial number at a mod to check for you.

DAFlys Posted at 10-25 05:13
As long as its new and not reconditioned it should just appear after a few days but sometimes if you log out and back into the forum it triggers the icon to appear,  if not Im sure you can ping the serial number at a mod to check for you.

I tried  with logout and log in option, The drone was bought 24 hrs back.
"if not Im sure you can ping the serial number at a mod to check for you." what do you mean by that ?
do i sent you any serial no ?

Zubayer.Khan Posted at 10-25 05:28
I tried  with logout and log in option, The drone was bought 24 hrs back.
"if not Im sure you can ping the serial number at a mod to check for you." what do you mean by that ?
do i sent you any serial no ?

You could send a PM to DJI Diana with the serial number and ask her to check it,  she offered this recently when peoples Neo's didnt show up.

https://forum.dji.com/forum.php? ... 282&pid=3413976

DAFlys Posted at 10-25 05:36
You could send a PM to DJI Diana with the serial number and ask her to check it,  she offered this recently when peoples Neo's didnt show up.

https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=318282&pid=3413976

Thank  you very much.

Hello, you can send us the serial number of the drone you need to add via private message, and we will send feedback to the relevant team for processing.