kozlio#
lvl.4
Canada
Offline
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DJI Susan Posted at 2018-4-19 03:34
Hey Olivier, sorry for the troubles. We've checked your video and regretful to tell you this can not be fixed remotely. The new package can be resent to you after the local team received the old one, please kindly arrange at your earliest convenience.
Hello DJI Susan,
I have to report a failed battery, too. and this one is different from the one which overcharged from a few days ago - a different set from my post above. please see the hyperlink to a new video of a failed battery.
https://drive.google.com/open?id=1bIKL4x0GCQUUryijwW4BG7eyNir0C_st
after a full charge the night before, I went to work the next day, inserted the fresh set of batteries and m210 cannot take off. gives battery error on the go4 app. 1 of the 2 paired batteries is dead, 0% while its counterpart is 100%.
i charge it as soon as i can and the dji charger doesnt even recognize it anymore. charger reads it ok for a few seconds then nothing - the lights go around in a circle without charging anything. all in the video attached.
i will be contacting my dji dealer to get this replaced.
and yes, it is dangerous goods - regular people cannot ship this over mail, need special account.
https://drive.google.com/open?id=1bIKL4x0GCQUUryijwW4BG7eyNir0C_st
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