JDVideo
lvl.2
United States
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DJI Gamora Posted at 7-24 11:51
Hi, thanks for reaching out. Once your Osmo Shield is already activated and an unexpected accident happened, DJI offers free repair service 1 time to you subject to this policy. The shipping fee will be free for this time. However, once you are already out of the warranty you need to pay for the one way shipping. Should you have any inquiries please don't hesitate to reach us. Thank you for your continued support!
Perhaps I worded my question wrong, but what I wanted to know is, if I sign up for Osmo Shield, is the free two way shipping free from the start, or only after the original one year warranty is over? |
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