DJI Tony
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djiuser_ifXVNddQ1nit Posted at 2-5 12:33
I have the DJI Air2s and also just started to experience the same issue. The wavy shows up in my still shots as well as views. I noticed it at its worse when the camera angle is at ~45deg and at 5.0m/s forward speed.
I tried the Auto gimble calibration and it finishes that to 100%, but the wavy is still there, also its random on my flights but now 4 out of 5 it shows up. I also get the same "gimble motor overloaded" message randomly during the flight. Any help or update with this issue is greatly appreciated as I don't want to be looking to buying another one, but have this issue resolved. Thank you for your time.
Hi there. Sorry about the trouble. If the drone has ever crashed or experienced any collisions, we recommend sending the drone for diagnosis. If not, can you please follow the steps below:
1. Please check whether the ambient temperature during drone operation falls within the operating temperature range provided on our website. Low temperature may cause vibration in the gimbal.
2. Kindly remove the gimbal protector before powering on the aircraft to prevent the gimbal motor from being stuck, or the gimbal will become shaky.
3. Please make sure that the gimbal is in Follow mode. If it is set to FPV mode, the gimbal view will be tilted when the aircraft tilts.
4. Please check whether the aircraft is in Sports mode (S-mode) when the gimbal becomes shaky. In S-mode, greater emphasis is placed on flight performance. During flight, when the aircraft attitude is too large, the gimbal attitude stabilization cannot be guaranteed. If the gimbal is shaky in S-mode only, which is normal, please switch the flight mode of the aircraft to Normal mode (N-mode) or Cine mode (C-mode) to achieve a more stable view.
5. Please check whether the wind was strong in the flight environment. If the wind is too strong, the aircraft will vibrate, resulting in the image transmission screen being shaky. We recommend that you test the gimbal in a windless or breezy environment.
6. Have you ever adjusted the EXP value of the aircraft? EXP refers to the drone's exponential. The higher the EXP value, the higher the aircraft response sensitivity, indicating that the aircraft will respond flexibly to small stick movement. If you have ever adjusted the EXP value, please go to [Control -> Gain & Expo Tuning] in the app, reset the parameters, and then test the aircraft again.
7. Please perform gimbal calibration in the app. Using with DJI Fly: [Settings -> Control -> Gimbal Calibration].
If the steps above were done and the issue persists, we advise submitting an Online Repair Request and sending the aircraft back to DJI for further diagnosis. https://repair.dji.com/. Please keep us posted. Have a great day ahead. |
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