Sky Mike
lvl.3
Flight distance : 357503 ft
United Kingdom
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DJI Mindy Posted at 2017-8-5 20:29
Mike, it usually takes 3-5 business days to unpackage and then record the drone in our system, the status is normal, I will inform local repair team to speed up the process as soon as possible.
Hey Mindy im getting the drone back tomorrow pretty quick, but take a look at what was wrong with the one they sent me!! its a bit disheartening that such a great company like dji are doing repairs/swaps (as it seems) and sending what appears to be "someone elses" broken drone in return, im not one to judge on others opinions, but since owning my drone i have read many a story now here where dji repairs have done just that, i think this side really is letting the dji name/brand down, maybe a internal investigation of the repair process needs to be re evaluated?
what i dont understand is my original drone had a stress crack near motor but repairs said green lines etc on camera
returned drone upon opening had a stress crack, upon return to repairs its got the stress crack and also a gimbal failure/problem?? repairs bill is over £1000 (if i had to pay)
something is a miss here :-(
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