rogiervdheide
lvl.4
Liechtenstein
Offline
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ibadea Posted at 2017-12-8 16:15
OK. I don't want to be rude or anything but before you ask such questions can you please at least take your time to read the entire flow of messages ?
Let me refresh your mind, this topic started with my findings "What's more interesting is that the latest firmware on DJI website is 1.00.00.43 and in Pilot app Z30 says firmware version is 1.00.00.58 and the gimbal firmware is 1.00.00.54"
I know this is just so old but still, I wanted to respond and actually say a few nice words about the DJI support staff. They are getting a lot of criticism over here in 2017 and now, and that is not fair. All you need to do is read their reponds carefully. So when it sounds so odd, I mean a DJI professional telling you something about your drone and you perceive it as wrong, do you then really not consider for one second that it is you who may overlook something?
The Zenmuse Z30 has got 3 pieces of firmware:
- for the camera
- for the gimbal
- for the entire system
The DJI Support staff asked you to update the firmware for the Zenmuse Z30. That is the entire system, they asked you to update to version 43, while you kept pointing at the firmware versions 54 and 53 on your Zenmuse Z30. But these are the ones for the gimbal and for the camera.
The DJI Support staff was right throughout. It is fine to make mistakes, but if you do not fully understand all of this stuff - and many pilots do not - then it is a better idea to have the updates done by DJI staff or dealer. They are trained and do not make the mistakes you made. It is a small effort and it saves a lot of frustration, as you know.
Thank you DJI Elektra and DJI Mindy and all the others for your continued support! |
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