Upgrade Z30 camera
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11390 44 2017-11-6
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Tibopix
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Canada
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UPDATE
After many attempts, the Z30 seems to have been upgraded.
Camera: 01.00.00.58 -> 01.00.00.60
Gimbal: 01.00.00.54 -> 01.00.00.55

BUT I still cannot upgrade the M210 FW due to "Please update your Zenmuse Z30/XT"

2018-10-24
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benchassaing
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Hi I'm having exact same issue. Even purchased a new Z30 as the 1st one is past the 6 months warranty and the problem happened again as soon as the FW was updated in the Z30.

Camera turns to the side and does not work anymore. I created another Thread before finding this thread outlining the exact issue I'm having with two Z30 !!!
Here's my new post: https://forum.dji.com/thread-172367-1-1.html


2018-11-15
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ScottD Posted at 2017-11-18 16:22
My Z30 is also 1.00.00.58. Tonight new firmware was released for the m210. I installed it as required and now the Z30 won’t work.  The z30 begins to power up but locks sideways.

Having the exact same issue.
2018-11-15
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Tibopix
Second Officer
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ibadea Posted at 2017-12-17 13:58
Well ... NO ... you actually don't have the latest version. As per DJI website latest version is .43 and your camera is version .54 / .58 and firmware update status is "aborted"

My logic says that you still have a firmware with .54 / .58 on the camera and still not inline with the DJI .43

Hello ibadea,

Did you finally find a solution around this?
I have the same issue and, after many attempts, wasn't able to solve it.
So far I've tried:
- Updating M210 with DJI Go app with both Samsung and Apple devices (no camera attached)
- Updating M210 with DJI Go app with both Samsung and Apple devices (Z30, X4S and X5S attached)
- Updating M210 with DJI Assistant 2 [V1.2.4] and DJI Assistant 2 for Matrice [V2.0.4]
- Updating M210 with Cendence controller and CrystalSky
- Updating Zenmuse Z30 from the SD card

None of these have worked.
2018-11-20
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rogiervdheide
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ibadea Posted at 2017-12-8 16:15
OK. I don't want to be rude or anything but before you ask such questions can you please at least take your time to read the entire flow of messages ?
Let me refresh your mind, this topic started with my findings "What's more interesting is that the latest firmware on DJI website is 1.00.00.43 and in Pilot app Z30 says firmware version is 1.00.00.58 and the gimbal firmware is 1.00.00.54"

I know this is just so old but still, I wanted to respond and actually say a few nice words about the DJI support staff. They are getting a lot of criticism over here in 2017 and now, and that is not fair. All you need to do is read their reponds carefully. So when it sounds so odd, I mean a DJI professional telling you something about your drone and you perceive it as wrong, do you then really not consider for one second that it is you who may overlook something?

The Zenmuse Z30 has got 3 pieces of firmware:

- for the camera
- for the gimbal
- for the entire system

The DJI Support staff asked you to update the firmware for the Zenmuse Z30. That is the entire system, they asked you to update to version 43, while you kept pointing at the firmware versions 54 and 53 on your Zenmuse Z30. But these are the ones for the gimbal and for the camera.

The DJI Support staff was right throughout. It is fine to make mistakes, but if you do not fully understand all of this stuff - and many pilots do not - then it is a better idea to have the updates done by DJI staff or dealer. They are trained and do not make the mistakes you made. It is a small effort and it saves a lot of frustration, as you know.

Thank you DJI Elektra and DJI Mindy and all the others for your continued support!
6-8 05:14
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