fans505f17af
New
United States
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Hello all-
I am writing this post in hopes to get some input from other Mavic users. On Thursday I purchased a Mavic Pro from Best Buy. Fast forward to today (Saturday), I put my Mavic in the sky for the third time. After a few minutes of problem free flying, the Mavic fell out of the sky. Three people, including myself, had eyes on the drone when this happened, nothing hit the Mavic. Luckily it was not super high and fell into bushes below so it did not take any significant phycial damage. Once recovered, I tried to find the cause of the crash. When I restarted the Mavic, only three of the propellers wiggled upon start up. The front left prop did not move. I was now also getting a "2No.ESC" error. I happen to be recording during the crash so I reviewed the footage. I went frame by frame and found that the front left prop is visable in the frame right as the Mavic begins to spiral downward. This leaves me to believe that something went wrong/is wrong with that motor. I have contacted DJI support by email since they are currently closed, but for now does anyone have any knowledge that could help with/fix this issue?
Thanks,
Ben
(In case a DJI rep sees this, the number for my support request is 589826)
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