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DJI GO App 4.1.0 / Found crash bug
1157 18 2017-6-19
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FPC
lvl.2
Flight distance : 99242 ft
Italy
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Hi Everyone,

after some days of testing, I found out why the app keeps crashing. Hope it helps.

First of all, my set up is:
Mavic + Controller: 01.03.0800
Smartphone: Xperia Z5 Compact E5823
OS: 6.0.1
App version: 4.1.0 (Yes I know there is a 4.1.2 version out since 16/06)

The app DO NOT CRASH up until the Mavic fixes GPS signal. As soon as the Mavic acquires >7 satellites and fixes the GPS position, the app crashes and keeps rebooting.
In fact, I have been able to fly flawlessly the Maivc indoor but as soon as I move outdoor and get the "green" light... nothing works any more.

As of today I am happily flying with the aforementioned setup and APP version: 4.0.5
To be honest, it looks like the new No Fly Zone enforcement screwed everything up.


Nice to know if someone else can confirm!


F

2017-6-19
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CuaC
First Officer
Flight distance : 369626 ft
Germany
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Not having this issue on a S7. Uninstall, cleanup folder, reinstall, try again.
2017-6-19
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Lambie
lvl.3

Netherlands
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I only fly with fixed GPS signal, and can not confirm this type of crash on my Xperia Z5 Compact E5823. But my DJI GO 4 app (OS: 7.0, Mavic + Controller: 01.03.0800, App version: 4.1.0) crashes randomly in flight (minutes after the GPS fix was established). Haven't tested 4.1.2 yet...
2017-6-19
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Tex21
lvl.4
Flight distance : 230052 ft
Australia
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I am on 01.03.700 and app V 4.1.0 and my app crashes EVERY TIME as soon as I hit the RECORD button on the RC or the screen.  Very frustrating.
2017-6-19
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Stavo
lvl.3
Flight distance : 336972 ft
United States
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Tex21 Posted at 2017-6-19 05:31
I am on 01.03.700 and app V 4.1.0 and my app crashes EVERY TIME as soon as I hit the RECORD button on the RC or the screen.  Very frustrating.

Had a similar issue when I would hit "stop" on the recording. Uninstalling, deleting all the DJI folders and re-install fixed the issue.
2017-6-19
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FPC
lvl.2
Flight distance : 99242 ft
Italy
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Tex21 Posted at 2017-6-19 05:31
I am on 01.03.700 and app V 4.1.0 and my app crashes EVERY TIME as soon as I hit the RECORD button on the RC or the screen.  Very frustrating.

Downgrade to app version 4.0.5, you can find it online. No problem at all.

Will keep trying the newer versions as soon as they are released. If they do not crash, I keep them, otherwise I always know I have a 100% working backup solution.
2017-6-19
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floco
lvl.2
Flight distance : 1060853 ft
France
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Hi,
Where do you download 4.0.5 for Android?
2017-6-19
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floco
lvl.2
Flight distance : 1060853 ft
France
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Oh, also if you downgrade to 4.0.5 do you have to change the Mavic's firmware?
2017-6-19
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Pitando
lvl.2
Flight distance : 68284 ft
Portugal
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Im very happy today. After upgrade The App,no more crash until now.3 battery already used with Facebook streaming and no crash.
2017-6-19
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Pitando
lvl.2
Flight distance : 68284 ft
Portugal
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floco Posted at 2017-6-19 12:08
Hi,
Where do you download 4.0.5 for Android?

Delete The App you Have, eras all folder related with app. Searsh in google for download dji go app 4.0.x download and install
2017-6-19
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FPC
lvl.2
Flight distance : 99242 ft
Italy
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floco Posted at 2017-6-19 12:16
Oh, also if you downgrade to 4.0.5 do you have to change the Mavic's firmware?

no need to change Mavic Firmware.

Regarding the app, just use Google and search for DJO GO 4 4.0.5
2017-6-20
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FPC
lvl.2
Flight distance : 99242 ft
Italy
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Pitando Posted at 2017-6-19 12:18
Im very happy today. After upgrade The App,no more crash until now.3 battery already used with Facebook streaming and no crash.

Great news!

For future reference, which app version? I guess it is 4.1.2
2017-6-20
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floco
lvl.2
Flight distance : 1060853 ft
France
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Hi FPC,
Great finding about the GPS: I have exactly the same behavior. DJI GO 4 never crashed when I test in my office but when I move outdoors it crashes: I never thought about the GPS! But after your message I tested moving from indoors to outdoors and as soon as it locks on the GPS it crashes.
Bad news: this also happens after I upgraded to 4.1.2.
2017-6-20
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Pitando
lvl.2
Flight distance : 68284 ft
Portugal
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FPC Posted at 2017-6-20 05:05
Great news!

For future reference, which app version? I guess it is 4.1.2

yes, app is 4.1.2 and MP in 0400 using OnePlus3T and back USB port. Today i wil ltest with the other port.
2017-6-21
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floco
lvl.2
Flight distance : 1060853 ft
France
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FPC,
Today I flew with DJI Go 4.0.5 and there were NO crashes over 3 batteries. So I'm staying with this option until the GPS problem has been fixed.By the way: I'm using Redmi Note PRo 3, Android 6.01
2017-6-21
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FPC
lvl.2
Flight distance : 99242 ft
Italy
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Pitando Posted at 2017-6-21 04:00
yes, app is 4.1.2 and MP in 0400 using OnePlus3T and back USB port. Today i wil ltest with the other port.

Hi,

as reported also by Floco here in this thread, app 4.1.2 is not working for me either.

Same behaviour: crashes as soon as GPS signal is fixed :-(
2017-6-22
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jeebs-9
First Officer
Flight distance : 174262 ft
United States
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CuaC Posted at 2017-6-19 05:16
Not having this issue on a S7. Uninstall, cleanup folder, reinstall, try again.

Which folders did you clean up? If I may ask.
2017-6-22
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CuaC
First Officer
Flight distance : 369626 ft
Germany
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jeebs-9 Posted at 2017-6-22 05:13
Which folders did you clean up? If I may ask.

None, as I never had any issue with it. But if you check the filesystem you´ll find I think two different paths where the app stores information that I think remain when uninstalled. Best thing I guess would be to connect the phone to your computer and search for DJI.
2017-6-22
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Vannu89
New
Italy
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I had the same problem. I fixed it after downgrade to DJI GO 4.0.5. Now it seems perfect. Thank you FPC.
2017-7-21
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