Please select Into the mobile phone version | Continue to access the computer ver.
Losing Link
596 10 2017-6-22
Uploading and Loding Picture ...(0/1)
o(^-^)o
jkvenuti64
lvl.2
Flight distance : 88543 ft
  • >>>
United States
Offline

Anyone else losing RC link and it won't reestablish. Brand new out of the box. I link them up. Take off, few seconds later the link light goes red. Drone just sits there. I have to grab it and push the battery button to get it to shut off. Imagine if this happens far away over people. The drone makes no attempt to land or come home.
2017-6-22
Use props
Tviscomi
Captain
Flight distance : 106699 ft
  • >>>
United States
Offline

You and MANY others are having this issue, among other issues.
2017-6-22
Use props
fansd58572ca
lvl.1
United States
Offline

Yes, Just happened to me on my second flight.   After 5 minute of slow flight - I came in for a close hover and it lost the remote controller connection.   It remained in a hover for a few (nervous) 30 seconds, then it re-established connection and I landed.  Keep in mind this is within 10 feet of the remote controller.
2017-6-22
Use props
jkvenuti64
lvl.2
Flight distance : 88543 ft
  • >>>
United States
Offline

fansd58572ca Posted at 2017-6-22 16:37
Yes, Just happened to me on my second flight.   After 5 minute of slow flight - I came in for a close hover and it lost the remote controller connection.   It remained in a hover for a few (nervous) 30 seconds, then it re-established connection and I landed.  Keep in mind this is within 10 feet of the remote controller.

I'm wondering if there is as connection to the distances of the issue. Mine have all been real close in. Wonder if its too close it can lose link. Any thoughts
2017-6-22
Use props
fansdbce68d7
lvl.2
Flight distance : 349793 ft
United States
Offline

Yup. Random disconnect from rc controller. Near, far, with app and without app connected, wtg dji!
2017-6-22
Use props
jkvenuti64
lvl.2
Flight distance : 88543 ft
  • >>>
United States
Offline

fansdbce68d7 Posted at 2017-6-22 16:43
Yup. Random disconnect from rc controller. Near, far, with app and without app connected, wtg dji!

Thank god for Amazon. I spoke to them and they are sending the email to DJI. She said if DJI does nothing after 2 business days I file a claim with Amazon and they refund my money and deal with DJI. :-)
2017-6-22
Use props
CTRLALTDEL
New
United States
Offline

+ANNOYED ONE!!!
2017-6-24
Use props
CTRLALTDEL
New
United States
Offline

I sent a support ticket into DJI.  Running IOS 10.3.2, IPhone 7 (shouldn't matter), with the latest rev of DJI firmware build for the RC and Spark, v01.00.0400.  For the life of me I can't get them to reestablish connectivity either.  Somehow I stumbled into this on Day One, yesterday, but frustratingly trying to do it again on Day TWO and no success - yet.
2017-6-24
Use props
CTRLALTDEL
New
United States
Offline

jkvenuti64 Posted at 2017-6-22 16:50
Thank god for Amazon. I spoke to them and they are sending the email to DJI. She said if DJI does nothing after 2 business days I file a claim with Amazon and they refund my money and deal with DJI. :-)

Dear Fredanderson23,

Thank you for contacting DJI Support.

Your request (600518) has been received and is being reviewed by our technical support representatives. We will contact you soon. (Business hour: Monday to Friday, from 07:00 am to 15:00 pm PST)

Best Regards,
DJI Support
2017-6-24
Use props
Tviscomi
Captain
Flight distance : 106699 ft
  • >>>
United States
Offline

CTRLALTDEL Posted at 2017-6-24 07:13
I sent a support ticket into DJI.  Running IOS 10.3.2, IPhone 7 (shouldn't matter), with the latest rev of DJI firmware build for the RC and Spark, v01.00.0400.  For the life of me I can't get them to reestablish connectivity either.  Somehow I stumbled into this on Day One, yesterday, but frustratingly trying to do it again on Day TWO and no success - yet.

I'm totally perplexed on why DJI hasn't issues some sort update regarding this and many other WIFI related issues.
2017-6-24
Use props
jkvenuti64
lvl.2
Flight distance : 88543 ft
  • >>>
United States
Offline

Just received my return label for a full refund. Never buy direct from  DJI...Buy thru Amazon cause they tell DJI what to do :-)
2017-6-24
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules