Reaching out to DJI - can you help me DJI?
1052 3 2017-6-24
Uploading and Loding Picture ...(0/1)
o(^-^)o
Whirlygig
lvl.1
Flight distance : 98927 ft
United Kingdom
Offline

Hi DJI

I have had my Mavic Pro stolen.

I believe the serial number of my Mavic will be on the box (which I still have).
I have registered the Mavic with my email/login credentials.
I also have the controller (and iPad)

1) - Can DJI tell / (and possibly inform me) if someone else ever tries to register my drone?
2) - Can DJI prevent any attempt to re-register the drone?
3) - Can the Mavic be flown without registering?

Thanks in anticipation of your reply.


2017-6-24
Use props
DJI Natalia
Administrator
Flight distance : 318 ft

Offline

Sorry to hear your Mavic was stolen, please report the issue to police to see whether they can help you handle it.
Since you have activated the drone, then there is no need to re-activate it if someone else had it.
2017-6-24
Use props
Whirlygig
lvl.1
Flight distance : 98927 ft
United Kingdom
Offline

Hi DJI Natalia.

The matter has been reported to the Police.

I want to prevent anyone using my drone. Can DJI do anything to stop it being used?
2017-6-25
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Whirlygig Posted at 2017-6-25 05:02
Hi DJI Natalia.

The matter has been reported to the Police.

Sorry , we are not able to lock it and stop it being used.
2017-6-26
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules