App forced me to run aircraft firmware update. I downloaded the latest from the website. The update errored out and now I have no video. it still can fly, take pictures, and video. I tried with 2 diffrent formated SD cards to reinstall firmware with no luck. I am sure it is no longer under warranty. Sucks because I have barely had time to fly it, maybe 5 times.

Thanks,

KKoenig

There is always the possibility of going back one firmware version.
Perhaps that would help you get back on track?


RedHotPoker

I tired rolling it back to 01.09.0060 but got this in log:
[00014263]Packet [C:\P3X_FW_V01.09.0060.bin] resumed, card sn [0x50ce4aba].
[00014348]Packet vlink 01.09.0060 <-> 01.08.0080.
[00014410]Version checking[2]...
[00014502][03 05][00] v34.2.0.9 -> v34.2.0.9 need upgrade.
[00014602][03 06][00] v2.4.14.5 -> v2.4.20.18 need upgrade.
[00014674][04 00][00] v1.44.0.0 -> v1.44.0.0 need upgrade.
[00014822][11 00][00] v1.7.15.1 -> v1.8.0.0 need upgrade.
[00014962][11 01][00] v1.7.15.1 -> v2.0.0.33, firmware v1.7.15.1 not support.
[00015027][11 01][00] v1.7.15.1 -> v2.0.0.33
[00015136][12 00][00] v1.10.0.0 -> v1.10.0.0 need upgrade.
[00015262][12 01][00] v1.10.0.0 -> v1.10.0.0 need upgrade.
[00015396][12 02][00] v1.10.0.0 -> v1.10.0.0 need upgrade.
[00015496][12 03][00] v1.10.0.0 -> v1.10.0.0 need upgrade.
[00028060][15 00][00] device not detected.
[00028169][17 00][00] v1.1.1.7 -> v1.1.1.7 need upgrade.
[00028392][17 01][00] v1.0.2.7 -> v1.0.2.7 need upgrade.
[00028468][19 00][00] v1.0.8.96 -> v1.0.8.96 need upgrade.
[00028536][01 00][05] v1.30.5036 -> v1.30.5036 need upgrade
[00028596][01 01][00] v1.30.5036 -> v1.30.5036 need upgrade
[00041170][08 00][00] device not detected.
[00041248][09 00][00] v3.0.0.10 -> v3.0.0.10 need upgrade.
[00041309]Done.

[00041376]Firmware upgrading[2]...
[00041551][01 01] Firmware upgrade start...
[00071847][01 01] Firmware upgrade finished successfully.
[00071934][12 00] Firmware upgrade start...
[00139454][12 00] Firmware upgrade finished successfully.
[00139538][12 01] Firmware upgrade start...
[00199161][12 01] Firmware upgrade finished successfully.
[00199238][12 02] Firmware upgrade start...
[00259100][12 02] Firmware upgrade finished successfully.
[00259178][12 03] Firmware upgrade start...
[00316888][12 03] Firmware upgrade finished successfully.
[00316985][17 00] Firmware upgrade start...
[00391555][17 00] Firmware upgrade finished successfully.
[00391630][17 01] Firmware upgrade start...
[00449256][17 01] Firmware upgrade finished successfully.
[00449331][11 00] Firmware upgrade start...
[00497771][11 00] Firmware upgrade finished successfully.
[00497870][03 05] Firmware upgrade start...
[00563898][03 05] Firmware upgrade finished successfully.
[00564203][03 06] Firmware upgrade start...
[00931078][03 06] Firmware upgrade finished successfully.
[00934161][19 00] Firmware upgrade start...
[00944520][19 00] stop streaming timeout, continue upgrade.
[01095764][19 00] start streaming timeout, continue upgrade.
[01125826][19 00] Firmware upgrade finished successfully.
[01125910][09 00] Firmware upgrade start...
[01177972][09 00] Firmware upgrade finished successfully.
[01178059][04 00] Firmware upgrade start...
[01236871][04 00] Firmware upgrade finished successfully.
[01236935]Done.

[01237000]Version checking[3]...
[01237081][03 05][05] v34.2.0.9 -> v34.2.0.9 need upgrade.
[01237242][03 06][05] v2.4.20.18 -> v2.4.20.18 need upgrade.
[01237395][04 00][05] v1.44.0.0 -> v1.44.0.0 need upgrade.
[01237516][11 00][05] v1.8.0.0 -> v1.8.0.0 need upgrade.
[01237665][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[01237723][11 01][00] v1.8.0.0 -> v2.0.0.33
[01237825][12 00][05] v1.10.0.0 -> v1.10.0.0 need upgrade.
[01237941][12 01][05] v1.10.0.0 -> v1.10.0.0 need upgrade.
[01238051][12 02][05] v1.10.0.0 -> v1.10.0.0 need upgrade.
[01238150][12 03][05] v1.10.0.0 -> v1.10.0.0 need upgrade.
[01250716][15 00][00] device not detected.
[01250826][17 00][05] v1.1.1.7 -> v1.1.1.7 need upgrade.
[01250966][17 01][05] v1.0.2.7 -> v1.0.2.7 need upgrade.
[01251052][19 00][05] v1.0.8.96 -> v1.0.8.96 need upgrade.
[01251114][01 00][05] v1.30.5036 -> v1.30.5036 need upgrade
[01251181][01 01][05] v1.30.5036 -> v1.30.5036 need upgrade
[01263743][08 00][00] device not detected.
[01263811][09 00][05] v3.0.0.10 -> v3.0.0.10 need upgrade.
[01263879]Packet upgrade failed at version checking.

Sorry to hear that, according to the log, it seems that there is something wrong with the image transmission board. You may need to send it in for service.

I am seeing Success, so It seems to have worked.
Could you please check your firmware versions in the Go app?



RedHotPoker

The aircraft give the update failed beep. When I power it up and connect it to the remote I have control and can take pics/video but I do not get a live feed from the aircraft. Anything else to try before sending it out for repair. I am sure it is past the end of the warranty.

Thanks!

Kkoenig

Hi kkoening 77, I afraid DJI Diana is right. Your image transmission module is broken even you did not crashed your phantom. You have to send back to repair. It happened to me before and many other Phantom 3. You should accept that bad/cheap components had been used in some P3P. After DJI replace the new one, the problem will be solved.