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DJI GO 4 CRASH
1194 10 2017-7-4
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fansf729cbf5
lvl.1
Flight distance : 83031 ft
Spain
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I need help!! My DJI GO APP v.4.0.5 works perfectly and never crash but with the latest updates of the aricraft (0.900) i have been limited to 50m and 30 m high. I read that if i'm logged to account restrictions will dissapear but it's not my case, i'm logged and restrictions dont dissapear. If i update DJI GO 4 app to new versions, restrictions disappear but the app crashes (blacks screen). I dont know what to do, i want to keep my dji go app v.4.0.5 because it works perfectly with my device but I dont know how to make restrictions disapear!


2017-7-4
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Mari
First Officer
Flight distance : 1308780 ft
Netherlands
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Restriction only disapear when you login on most recent app! There are many topics about problems with app...
2017-7-4
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fansf729cbf5
lvl.1
Flight distance : 83031 ft
Spain
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Mari Posted at 2017-7-4 09:33
Restriction only disapear when you login on most recent app! There are many topics about problems with app...

ok thanks, then i have a big problem because i cant fly with old and new version....
2017-7-4
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FPC
lvl.2
Flight distance : 99242 ft
Italy
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Mari Posted at 2017-7-4 09:33
Restriction only disapear when you login on most recent app! There are many topics about problems with app...

Are you referring to firmware 1.03.0900?

The limitation you are talking about is not true with DJI App 4.0.5 and firmware 1.03.800. I do use that configuration and have no restriction at all.
2017-7-5
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Maxxpsoft
lvl.3
Flight distance : 380594 ft
United States
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Upgrade your Go 4 to latest 4.1.3. Some say they had to uninstall the Go 4 app and reinstall. I use the DJI assistant on Windows 10 to upgrade my firmware and get no problems that way. I am using Ipad mini 4 though.
2017-7-5
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fansf729cbf5
lvl.1
Flight distance : 83031 ft
Spain
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FPC Posted at 2017-7-5 00:06
Are you referring to firmware 1.03.0900?

The limitation you are talking about is not true with DJI App 4.0.5 and firmware 1.03.800. I do use that configuration and have no restriction at all.

i will try it
2017-7-5
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fansf729cbf5
lvl.1
Flight distance : 83031 ft
Spain
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Maxxpsoft Posted at 2017-7-5 02:12
Upgrade your Go 4 to latest 4.1.3. Some say they had to uninstall the Go 4 app and reinstall. I use the DJI assistant on Windows 10 to upgrade my firmware and get no problems that way. I am using Ipad mini 4 though.

my device is crashing everytime with latest dji go app version
2017-7-5
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fansf729cbf5
lvl.1
Flight distance : 83031 ft
Spain
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FPC Posted at 2017-7-5 00:06
Are you referring to firmware 1.03.0900?

The limitation you are talking about is not true with DJI App 4.0.5 and firmware 1.03.800. I do use that configuration and have no restriction at all.

i try this configuration now and i cant fly more than 50m.... Im being crazy, i dont know what to do...
2017-7-5
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FPC
lvl.2
Flight distance : 99242 ft
Italy
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fansf729cbf5 Posted at 2017-7-5 03:05
i try this configuration now and i cant fly more than 50m....  Im being crazy, i dont know what to do...

Stupid question: you are logged in AND you disabled Beginner mode / any other distance limit in the app, right?

If that is the case... the limitation is definitively something weird. Do try and delete DJI app, then use a file explorer to delete every DJI folder both in Internal and External storage.

Try again reinstalling, let me know if it works.
2017-7-5
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Mari
First Officer
Flight distance : 1308780 ft
Netherlands
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FPC Posted at 2017-7-5 00:06
Are you referring to firmware 1.03.0900?

The limitation you are talking about is not true with DJI App 4.0.5 and firmware 1.03.800. I do use that configuration and have no restriction at all.

Topicstarter did update to 1.03.0900 (FW) and 4.1.x (App), so yes...

2017-7-5
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fansf729cbf5
lvl.1
Flight distance : 83031 ft
Spain
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FPC Posted at 2017-7-5 04:09
Stupid question: you are logged in AND you disabled Beginner mode / any other distance limit in the app, right?

If that is the case... the limitation is definitively something weird. Do try and delete DJI app, then use a file explorer to delete every DJI folder both in Internal and External storage.

I have tried it and it doesn't work. I used another mobile device (samsung s6) and it worked perfectly. It seems that is my mobile device (bq aquaris m5) the problem, but it's embarrassing because I flew all this time (since february) with no problems...

thanks for all
2017-7-7
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