Max altitude issue
1439 18 2017-7-4
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fans62701987
lvl.1
Flight distance : 25853 ft
United States
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Why is it my Mavic does not fly above 100ft? My andriod app is updated, firmware is current on both controller & craft, not in a geo restricted area, my limits are set to go above 100ft, and I'm already signed to the Dji app. All that being said i still get a "max altitude" message. I have messed with every setting i can think of yet my mavic does not go past a certain altiitude. Any suggestions you can throw my way will be helpful.
2017-7-4
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Ex Machina
First Officer
Flight distance : 1806362 ft
United States
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Are you close to but not in a NFZ?
2017-7-4
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fans62701987
lvl.1
Flight distance : 25853 ft
United States
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Ex Machina Posted at 2017-7-4 16:41
Are you close to but not in a NFZ?

No. I'm in a clear flight area.
2017-7-4
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Ex Machina
First Officer
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United States
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fans62701987 Posted at 2017-7-4 18:09
No. I'm in a clear flight area.

Weirdness. Have you tried removing the app and all its associate folders and files and then reinstalling?
2017-7-4
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Tex21
lvl.3
Flight distance : 230052 ft
Australia
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Try to fly more than 50m away too.  Bet you can't.  Log out, log in.  Are you on 4.1.13 app version?  DJI are messing with your brain.
2017-7-4
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UCBarkeeper
lvl.3
Flight distance : 616982 ft
Switzerland
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and check if the beginner mode has reenabled again...
2017-7-4
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fans62701987
lvl.1
Flight distance : 25853 ft
United States
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I reinstalled the app and checked several times to see if Beginner mode was enabled which is not. It's simply doing this on it's own.
2017-7-5
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Ex Machina
First Officer
Flight distance : 1806362 ft
United States
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fans62701987 Posted at 2017-7-5 07:24
I reinstalled the app and checked several times to see if Beginner mode was enabled which is not. It's simply doing this on it's own.

Have a different phone you could try?
2017-7-5
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fans62701987
lvl.1
Flight distance : 25853 ft
United States
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I don't have an extra phone however I do have a tablet that i can try it on. I'll see if there is a difference with the tablet when i get home tonight.
2017-7-5
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WolfgangStiller
Second Officer
Flight distance : 599416 ft
United States
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Can you fly more than 50 meters (165 ft) away? (If not, the app doesn't think you are registered and logged in).
2017-7-5
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Griffith
Second Officer
Flight distance : 98537 ft
United States
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I agree with WolfgangStiller,  The restrictions you observe are consistent with an unregistered app.  Try the remove and reinstall approach.
2017-7-5
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Bill in Ohio
lvl.4
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United States
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Tex21 Posted at 2017-7-4 19:11
Try to fly more than 50m away too.  Bet you can't.  Log out, log in.  Are you on 4.1.13 app version?  DJI are messing with your brain.

I think you meant to say app v 4.1.3
2017-7-5
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TraylorTrash04
lvl.1
Flight distance : 705856 ft
United States
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Having same issue with with max altitude at 98!!! Trying some stuff, but not sure what to do either!
2017-7-5
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TraylorTrash04
lvl.1
Flight distance : 705856 ft
United States
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TraylorTrash04 Posted at 2017-7-5 12:04
Having same issue with with max altitude at 98!!! Trying some stuff, but not sure what to do either!

Hey I solved it! I put my ipad in airplane mode turned on wifi. Deleted and reinstalled DJI Go4 app. Logged back in and now she flys fine!!!!
2017-7-5
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fans62701987
lvl.1
Flight distance : 25853 ft
United States
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TraylorTrash04 Posted at 2017-7-5 12:30
Hey I solved it! I put my ipad in airplane mode turned on wifi. Deleted and reinstalled DJI Go4 app. Logged back in and now she flys fine!!!!

Awesome. I'm going to give that a shot as well. Thank you for the suggestion. Nice to see I'm not the only one.
2017-7-5
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fans62701987
lvl.1
Flight distance : 25853 ft
United States
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Hey guys. Uninstalling the dji go 4 app and refreshing the firmware fixed the issue. Pretty weird but that would suck if you're somewhere without internet or a laptop and discover your UAV doesn't fly as far as you want. I'm going to start doing some pre-flights at home before i take it out for full flight to make sure this doesn't happen again. Thanks for your suggestions everyone.
2017-7-5
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Tex21
lvl.3
Flight distance : 230052 ft
Australia
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Bill in Ohio Posted at 2017-7-5 11:19
I think you meant to say app v 4.1.3

I did.  thanks.
2017-7-6
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coreydrone56575
lvl.1
Flight distance : 7690 ft
United States
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If you're near an airport. I see there are 2 areas off the airport where it's gray on the map (the incoming and outgoing areas I would wager).  Just curious, but if I got permission as it's a private airport is there a way to over ride this as there is rarely traffic? Or is it 100% built into the app and you can't over ride it even with permission and if I called the airport?  Thanks guys.
2018-12-24
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gsxcorey
lvl.1
Flight distance : 7690 ft
United States
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if someone wants to pm me that would be great too.
2018-12-24
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