DJI Mindy
Administrator
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I'm sorry to hear the crash accident, if your dealer is unable to fix it, the drone will need to be sent to official repair center to make evaluation and repair, we will take good care of it.
We will have professional data analysis team to figure out what happened during the flight, and the repair will be free if it's malfunction in warranty.
Unfortunately, DJI Care Refresh is not available in Singapore at the moment, you can try to purchase from other countries, like if you purchase from HongKong, your drone will need to be sent to HK repair center for replacement service because DJI Care Refresh doesn't support international coverage.
Should you have any further questions, please keep me posted.
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