DJI Natalia
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fans3c39ec7c Posted at 2017-7-10 06:02
Mine has done something similar twice, but right after takeoff so I didn't have enough altitude to do any damage. My major issue has been yesterday (5th flight) I decided to try entering Gesture Mode from the Go app. Spark locked on to subject. Recognized the gesture to return and began descending, but decided to shut off and fall like a rock from around 15ft. Battery was fine, control and image transmission signals were fine. Unit is fine other than being scratched up. As I'm within my return period, I think I"m going to go ahead and exchange and wait for firmware updates before attempting gesture mode again.
Sorry to hear that, just to verify, you have got a replacement from your dealer?
If no, would you please export the data when it happened so we can help you analyze it?
Here are the instructions:
1. Download the Assistant 2 from DJI official Spark website page, install it.
2. Connect the drone to your PC, run Assistant 2, then click "black box", you can get the file.
3. Then click "Upload Data--Confirm", choose the log which showing the accident, and export it.
Please upload both files to Dropbox and post the link here, thanks.
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