Mavic Gimbal Doesnt Move, what could it be ?
20805 22 2017-7-11
Uploading and Loding Picture ...(0/1)
o(^-^)o
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

Hi, I was out and had not used the mavic since march.
Just got back today and upgraded the firmware to latest and did factory reset too.

But when I click - AUTO GIMBAL CALIBRATION from the phone app, the gimbal doesn't calibrate or move.

Im inside home and it shows magnetic interference and compass error, as countries have changed, may be since my last use.

But why would the gimbal not move with my key stroke too ?
ike up down nothing.

While the gimbal is fine and Im able to move it with my fingers freely.

What to be checked ?

I was about to sell it today and get a P4P, but if this doesnt solve, wont be able to sell it too.
2017-7-11
Use props
Jenee 2
First Officer
Flight distance : 7852129 ft
Australia
Offline

When you first turn the Mavic on, do you see the gimbal do its initial movement?
You have removed the gimbal clamp?
2017-7-11
Use props
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

Jenee 2 Posted at 2017-7-11 21:31
When you first turn the Mavic on, do you see the gimbal do its initial movement?
You have removed the gimbal clamp?

NO MOVEMENT.
YES BOTH GIMABL COVER AND LOCK ARE REMOVED
2017-7-11
Use props
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

is there a website or page showing gimbal all elements and wiring ?

I suspect the back is missing one small black area.
But not sure.
If I can see factory thing, I can tell if its there or not
2017-7-11
Use props
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

http://prntscr.com/fun0y3

In this pic, the marked small plastic area is missing.
Does that affect ?
2017-7-11
Use props
UCBarkeeper
lvl.3
Flight distance : 616982 ft
Switzerland
Offline

are you sure that area is missing? and if so, why? check if the gimbal plate is on top of that plastic thing, it can happen.
but your real problem is probably a broken gimbal ribbon cable.
2017-7-11
Use props
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

Any clear picture to show that ?

Can you share your that area pic ?
Does that area carry a cable ?
2017-7-12
Use props
DroneFlying
Second Officer
Flight distance : 10774613 ft
United States
Offline

networth Posted at 2017-7-11 23:02
http://prntscr.com/fun0y3

In this pic, the marked small plastic area is missing.

Im inside home and it shows magnetic interference and compass error, as countries have changed, may be since my last use.

That's probably just because your Mavic is near a source source magnetic interference (e.g.,  some metal) and it can happen when the Mavic is powered on with the legs still folded.

In this pic, the marked small plastic area is missing.

I doubt that it's missing. More likely the vibration dampening plate has been dislocated and is above / covering the front tab. If that's the case then the video below should help you to resolve this.


2017-7-12
Use props
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

That L is broken, I can see.
Its missing, means its off.

May be in my last crash, it was gone.

What to be done now ?
2017-7-12
Use props
DroneFlying
Second Officer
Flight distance : 10774613 ft
United States
Offline

networth Posted at 2017-7-12 04:55
That L is broken, I can see.
Its missing, means its off.

I've not done it myself but I've heard that it's a fairly easy and very inexpensive repair if it's something you're comfortable doing it yourself, and I believe there are YouTube videos that can help. The part can be purchased off eBay and probably from other sources that have access to DJI parts.

On the other hand, if it isn't something you feel qualified to do yourself then you'll need to pay either DJI or a drone repair shop to do it for you.
2017-7-12
Use props
UCBarkeeper
lvl.3
Flight distance : 616982 ft
Switzerland
Offline

and again, i am pretty sure your gimbal ribbon cable is also broken.
2017-7-12
Use props
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

UCBarkeeper Posted at 2017-7-12 05:08
and again, i am pretty sure your gimbal ribbon cable is also broken.

I only dont see the L area.

Which is the ribbon cable ?
Any image ?
2017-7-12
Use props
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

Is there an easy way to rule out the issue ?
2017-7-12
Use props
UCBarkeeper
lvl.3
Flight distance : 616982 ft
Switzerland
Offline

it is difficult to see. but it controls the movement of the gimbal. if it is broken, your gimbal won't move at all (camera still working).
2017-7-12
Use props
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

Ok camera doesnt work too.
I mean its black.
No display to my DJI App.
2017-7-14
Use props
networth
Second Officer
Flight distance : 661627 ft
  • >>>
India
Offline

I guess I need to buy those 2 items,
https://www.amazon.com/gp/product/B06Y42J5C8/
https://www.amazon.com/gp/product/B06XDVFM8X/

Is there a store in Newyork, who can fix this thing on spot ?

Im flying to Newyork from India next month.
Can I get it fixed immediately at NYC some store or DJI Store can install it for me ?
2017-7-14
Use props
fans4bf018a4
New

United States
Offline

I have had that problem with 2 of them now. Both from the same company off of Amazon. I sent the first back within weeks with the same issue. I forgot to put the SD card back in the one I sent back. They sent me a new one and I used it for months. For some reason I took the SD card out and installed the other SD card that was in the first drone that I sent back. It worked fine most of the day and all of sudden it started doing that same thing on this new drone. Light bulb kicked in for me. I ejected that SD card and immediate the picture got clear and I had control of the gimbal. I installed a new SD card and bam ! All works fine now ! What a relief hope this helps.
2021-3-11
Use props
omid ab
lvl.1

Germany
Offline

Hello to the group
I always had a good flight with mavic 2 and also a safe landing and no accidents. I updated mavic 2 by connecting to DJI Assistant 2. The battery ran out in the middle of the update. No matter how much I try again, the update is not more than 58%.
2021-9-5
Use props
omid ab
lvl.1

Germany
Offline

2021-9-5
Use props
omid ab
lvl.1

Germany
Offline

2021-9-5
Use props
omid ab
lvl.1

Germany
Offline

While the gimbal is fine and Im able to move it with my fingers freely.

What to be checked ?
2021-9-5
Use props
omid ab
lvl.1

Germany
Offline

Engineers please help me
I typed the factory once
I emptied the dji go 4 cache, the update is not available, the internet speed is also good
2021-9-5
Use props
omid ab
lvl.1

Germany
Offline

gimbal status N/A  GIMBAL image allows movie recording

2021-9-5
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules