DJI Assistant-Blank Screen on Visual Sensor Calibration
1932 5 2017-7-27
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GregAllen
lvl.1
Flight distance : 493012 ft
United States
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DJI Assistant-Blank Screen on Visual Sensor Calibration - Attempting to calibrate the visual sensors on my Mavic Pro.  Aircraft connected to Mac via cable.  DJI Assistant acknowledges the connection and I am able to navigate to the calibration screen.  However, when I click on the CALIBRATION button, I get only a blank screen instead of the calibration dots.  I have previously performed the calibration without problems.  Ideas?

Thanks
2017-7-27
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Jeff7577
Second Officer
Flight distance : 1916821 ft
United States
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Can you try with a different screen resolution?
2017-7-27
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DJI Thor
Administrator
Flight distance : 13602 ft
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What version is your DJI Assistant 2? Please try to reinstall DJI Assistant 2 on the Mavic Pro product instructions page: http://www.dji.com/mavic/info#downloads
2017-7-27
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GregAllen
lvl.1
Flight distance : 493012 ft
United States
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DJI Thor Posted at 2017-7-27 19:41
What version is your DJI Assistant 2? Please try to reinstall DJI Assistant 2 on the Mavic Pro product instructions page: http://www.dji.com/mavic/info#downloads

That corrected the problem.  Thanks
2017-7-27
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DJI Thor
Administrator
Flight distance : 13602 ft
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GregAllen Posted at 2017-7-27 21:00
That corrected the problem.  Thanks

You're welcome, should you have any questions, please feel free to contact us, we’d love to help.
2017-7-28
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Codie Harrison
New

Australia
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Hi Admin, I am having the same problem with my Phantom 4 adv, I have downloaded the latest assistant 2 software, I also adjusted my screen res previously it would grey out the calibrate button. what can I do?
2017-12-27
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