Mavic pro crash stick up at 100%
2228 13 2017-8-4
Uploading and Loding Picture ...(0/1)
o(^-^)o
WPONPAI
lvl.1
Flight distance : 99590 ft
Thailand
Offline

I want to fix it. Please help me This is .Dat file [size=38.1111px]https://drive.google.com/file/d/0B5rIcPje017vZl80b3JHYXd3Tm8/view
2017-8-4
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Could you please provide more details about this issue, a brief description?
2017-8-4
Use props
WPONPAI
lvl.1
Flight distance : 99590 ft
Thailand
Offline

.Dat file
2017-8-4
Use props
WPONPAI
lvl.1
Flight distance : 99590 ft
Thailand
Offline


2017-8-4
Use props
WPONPAI
lvl.1
Flight distance : 99590 ft
Thailand
Offline

DJI Diana Posted at 2017-8-4 02:48
Could you please provide more details about this issue, a brief description?

I'm flying it and then i left stick up 100% then spin and filp then crash.
2017-8-4
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

WPONPAI Posted at 2017-8-4 03:03
I'm flying it and then i left stick up 100% then spin and filp then crash.

Sorry for the crash, please send an email with the data file and a brief description to support@dji.com, the Support will create a case for you. then submit a data analysis to find the cause.
2017-8-4
Use props
WPONPAI
lvl.1
Flight distance : 99590 ft
Thailand
Offline

DJI Diana Posted at 2017-8-4 03:19
Sorry for the crash, please send an email with the data file and a brief description to , the Support will create a case for you. then submit a data analysis to find the cause.

I have already send email to dji this is my case number 667706 but no some one take care my case.
2017-8-4
Use props
WPONPAI
lvl.1
Flight distance : 99590 ft
Thailand
Offline

DJI Diana Posted at 2017-8-4 03:19
Sorry for the crash, please send an email with the data file and a brief description to , the Support will create a case for you. then submit a data analysis to find the cause.

I have already send email to dji this is my case number 667706 but no some one take care my case.
2017-8-4
Use props
DroneFlying
Second Officer
Flight distance : 10774613 ft
United States
Offline

WPONPAI Posted at 2017-8-4 03:03
I'm flying it and then i left stick up 100% then spin and filp then crash.

It looks like your left front motor stopped providing lift at around 2:37 after some kind of impact, and from there the data shows just what you described and what you'd expect given the loss of that motor / propeller: the Mavic began to yaw / rotate counterclockwise and pitched forward until it literally flipped and crashed. It looks like there were a couple of impact events: the first one I mentioned (hitting the bushes?) and another a second or two later (presumably hitting the ground). If you didn't crash into anything then I'd guess that a propeller came off, in which case it might be treated as a warranty problem. Good luck and let us know how it turns out.
2017-8-4
Use props
WPONPAI
lvl.1
Flight distance : 99590 ft
Offline

DroneFlying Posted at 2017-8-4 05:10
It looks like your left front motor stopped providing propulsion at around 2:37, and from there the data shows just what you described and what you'd expect given the loss of that motor: the Mavic began to yaw / rotate counterclockwise and pitched forward until it literally flipped and crashed. It looks like there were a couple of impact events, one about a second after the motor loss (hitting the bushes?) and another a second or two later (presumably hitting the ground).

One interesting and possibly relevant fact is that same motor was running noticeably (e.g., 5°C) cooler than the others pretty much the entire flight. Offhand I'd suspect some sort of defect that should be covered under warranty, but a physical examination of that left front motor is what's really needed for a definitive analysis. Good luck and please let us know how it turns out.

Thanks for the analysis I hope to be in warranty.
2017-8-4
Use props
WPONPAI
lvl.1
Flight distance : 99590 ft
Offline

Capture.JPG
2017-8-4
Use props
WPONPAI
lvl.1
Flight distance : 99590 ft
Offline

DJIFlightRecord_csv_txt.zip (124.87 KB, Down times: 0)
2017-8-4
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

WPONPAI Posted at 2017-8-4 03:55
I have already send email to dji this is my case number 667706 but no some one take care my case.

Just checked it, the Support already replied your email and created a case for you. Did you receive it? Please check your email box or Spam.
2017-8-7
Use props
WPONPAI
lvl.1
Flight distance : 99590 ft
Thailand
Offline

DJI Diana Posted at 2017-8-7 00:37
Just checked it, the Support already replied your email and created a case for you. Did you receive it? Please check your email box or Spam.

I already sent to you at 03/08/2017
2017-8-7
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules