Aardvark
First Officer
Flight distance : 384432 ft
United Kingdom
Offline
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djiuser_NieABpd Posted at 2017-8-10 08:51
I just received my Phantom 4 Pro yesterday and after upgrading the firmware when both the drone and remote were started I am no longer able to connect the remote to the bird. When I try checking the firmware of the remote it shows nothing or "null". DJI support has not been able to help and told me they will send me an email in 24-48 hours so I can ship it back and have it repaired. That leaves me missing two projects next week.
Any thoughts on this issue? As of right now the drone seems fine and has a solid green light but the remote blinks red and green regardless of what I try.
Check that you've updated RC as well, that is needed as well as aircraft update:-
With RC and display connected (aircraft off), and display has a good wifi connection to internet. Run DJI Go 4 and 'enter device'. Open the 'aircraft status' screen by tapping the screen at top edge where it says 'disconnected'. The top line 'Overall Status' should show if update required (this may take a few seconds to appear). If it does then tap on that and it should take you through the process to update RC. That may make the difference to your display.
If that's all done then re-link RC to aircraft. (EDIT:- This may not need to be done, but won't do any harm).
The Re-Link can be done manually (without using DJI Go):-
* Turn on both the aircraft and the controller.
* Press C1, C2, and the record button (top left button) on the controller all at same time, then the controller will beep 'D-DD'.
*Let go all fingers, then press the wheel on the right side of the controller (It's a 'click wheel', similar to a mouse wheel) and then the first light of the controller will become blue and it will constantly beep DDDD.
* Use a pen to click the linking button on the aircraft and hold for 3-5 seconds, and then take the pen off the aircraft and wait, it will link soon.
After that, you should be able to calibrate the RC more easily and should help alleviate the issue in general |
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