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Great repair service from DJI regarding my defect P4P.
304 1 2017-8-29
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Flight distance : 138 ft

My newly acquired Phantom 4 Pro showed an error while I was trying to use it for a second flight, first flight went well, on my holiday destination. I thought it was firmware related and I tried a lot to see if I could fix it. In the end I could not fix the problem myself so I opened a ticket at DJI Support. I sent in the P4P on Monday August 21th for repair and I got a repaired/exchanged P4P on my doorstep on Monday August 29th.

Communication was excellent and I am very pleased with how things went.

Hats off for DJI!
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DJI Thor
Flight distance : 13602 ft

Thank you so much for sharing your story with us, Gustave, we appreciate your feedback, which provides us motivation to keep improving! Wish you have a great time on flying, should you have any further questions, please feel free to contact us at any time, we're glad to help.
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