My newly acquired Phantom 4 Pro showed an error while I was trying to use it for a second flight, first flight went well, on my holiday destination. I thought it was firmware related and I tried a lot to see if I could fix it. In the end I could not fix the problem myself so I opened a ticket at DJI Support. I sent in the P4P on Monday August 21th for repair and I got a repaired/exchanged P4P on my doorstep on Monday August 29th.

Communication was excellent and I am very pleased with how things went.

Hats off for DJI!

Thank you so much for sharing your story with us, Gustave, we appreciate your feedback, which provides us motivation to keep improving! Wish you have a great time on flying, should you have any further questions, please feel free to contact us at any time, we're glad to help.