MediaMarketer21
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United States
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I have the same problem as well. I currently own a DJI Phantom 3 4K. I took the Phantom 3 out about 3 days ago and it would only reach 70ft before saying "voltage too low, aircraft will now land". I had over 50% battery life on my aircraft and my controller. So I thought this could just be a firmware update I needed to do. I updated the firmware, and I tried to use it the next day for work and nothing was working! The controller had its WIFI and my phone was able to connect to it, but then it doesn't connect with my aircraft! I've been reading a lot of forums about this issue, and I need this to work for my business. DJI please help us out and give us an answer. I've heard a lot of great things about DJI from everyone that I know. Casey Neistat is one of the reasons why I bought a DJI product and I wouldn't be surprised whether Casey or Myself would make a video about this update.
Steps I've already took was 1. turning on the controller and turning on the aircraft. 2. tried to relink the controller with the aircraft by pressing the link button on the left side and pressing the link button on my phone. 3. waited 60 seconds for the devices to link.. & Nothing. I've tried this over 12 times and it hasn't worked once.
Another step I took was 1. holding on to the menu icon in the GoApp for 10 seconds to reinstall the firmware.. and nothing. I've tried this method about 10 times. I've tried disconnecting the battery and putting the battery in.. Formatted my SD Card.. There is no way to downgrade back to the old firmware.. Please DJI, we need the help. |
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