Buying parts directly from DJI ?
1052 6 2017-9-5
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Superdave1
lvl.1
United States
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I recently needed to buy a gimble ribbon. I could only find them on Ebay or Amazon. But you dont know if you are getting the real part or a cheap copy. I found one on Amazon that was in a DJI package. It arrived and you could tell that the card had been re-stapled, this made me feel cheated that I wasn't getting the real DJI part, just a package.
Where are people getting this stuff? How can I gain access to buy authenic DJI parts?
2017-9-5
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Look on their website                   http://store.dji.com/category/phantom-4-series?from=shop
2017-9-5
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Capt Whitefoot
lvl.3

United States
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Amazon usually identifies the manufacturer.  I buy all the time on Amazon, and I'm always looking for "DJI" as the maker of the product I am shopping.
P.S.  My P4P was a package deal from Amazon.  I have no regrets, in fact love everything that came in one bundle.
2017-9-5
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DJI Susan
Administrator
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The gimbal ribbon of P4P is not available in DJI store for now. Please consider to send it in for repair: http://www.dji.com/support
2017-9-5
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Lectro88
lvl.2
Flight distance : 286411 ft

United States
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The gimbal ribbon of P4P is not available in DJI store for now. Please consider to send it in for repair: http://www.dji.com/support


And be warned. Research dji customer service.
You may never see your drone again. after months you may get another older model. or pay enough you'll wish you just bought another.

Why buy anything from a place you can't get parts.
Let Harley or Chevrolet tell me I have to send back in. NOT.
2017-9-5
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Blue Ridge Big
lvl.3
Flight distance : 82900 ft
United States
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You can also check in with the folks at Atlanta Hobby, if you are looking for parts or accessories. They gave me straight up advice when my Phantom 4 had a problem, and suggested I return it to DJI for repair, instead of sending it to them.
http://www.atlantahobby.com/store/pc/home.asp
2017-9-6
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Superdave1
lvl.1
United States
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ALABAMA Posted at 2017-9-5 11:14
Look on their website                   http://store.dji.com/category/phantom-4-series?from=shop

I know about what they have on the DJI site, thank you. My point is you cant buy Gimbal ribbons, motors, control boards, in the DJI packaging, as I'm finding on ebay or Amazon. If they can get it, why cant I ?  
2017-9-6
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