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Firmware update Spark RC does not work.
4152 22 2017-9-8
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Laas
lvl.2
Flight distance : 336680 ft
Thailand
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Hi, I cannot find info about my problem although probably I am not the only one.
I cannot update the firmware for the Spark Remote Control.
The update proces stops at 5%, the RC beeps and this goes on forever, I let it go for 30 minutes.
I reinstalled the DJI GO 4 app 2 times without any better result. Stops at 5%.
i added a photo of the proces on my phone.
Anyone has a solution or this RC should go back to DJI?


SPARK-RC.jpg
2017-9-8
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Anuvis
First Officer
Flight distance : 1919806 ft
Greece
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It's a known bug...Uninstall dji go app and find the 4.1.5 apk of the app then install this apk.Make the update again with the old apk.when finish you can update back to the new version
2017-9-8
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Anuvis
First Officer
Flight distance : 1919806 ft
Greece
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Here is the link from a previus post that fixed the problem
2017-9-8
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Anuvis
First Officer
Flight distance : 1919806 ft
Greece
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And you can download old apk from here
2017-9-8
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djiuser_AXSOhuQ
New
Australia
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Any details on how to exactly find and install the 4.1.5 version. Same isuues
2017-9-8
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djiuser_AXSOhuQ
New
Australia
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Doh,couldn't see your previous posts befor. I'm so incompetent.
2017-9-8
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Anuvis
First Officer
Flight distance : 1919806 ft
Greece
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You can download the 4.1.5 version of the app in the above link.here is how: first go to your phone settings/security and find the box who says install from unknown sources and choose it. SECOND go to uninstall dji go app you have in your phone .3 from your phone go to the link I gave in my previous post and download the app. 4 When download finish install the app and make the update without update the app from play store.5 when you finish rc update you can normal update to the latest version of the dji go app from playstore
2017-9-8
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Anuvis
First Officer
Flight distance : 1919806 ft
Greece
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https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-go-4/dji-go-4-4-1-5-release/#downloads
2017-9-8
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Laas
lvl.2
Flight distance : 336680 ft
Thailand
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Anuvis Posted at 2017-9-8 23:35
https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-go-4/dji-go-4-4-1-5-release/#downloads

Just did what you suggested and it worked! Thanks a lot!
2017-9-9
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DJI Susan
Administrator

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Laas Posted at 2017-9-9 00:27
Just did what you suggested and it worked! Thanks a lot!

Could you refer the below and export the update log for locating the issue? Thanks for cooperation.

ios app:log/upgrade0
Android app: /sdcard/DJI/dji.go.v4/LOG/CACHE/UP_NEW_ALL
2017-9-9
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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Thank you for taking care DJI Susan! Yes, it is to be hoped that the bug can be precisely located and a fixed App be provided before the next firmware update. Only Android App 4.1.8 is affected.
2017-9-9
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djiuser_9DcGJaY
First Officer
Flight distance : 41161 ft
United Kingdom
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Same problem here, tried to install previous version of App, but failed.


2017-9-9
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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Strange, for almost all it works well with the previous version of the App.
2017-9-9
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Sparky David
First Officer
Flight distance : 41161 ft
United Kingdom
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Wachtberger Posted at 2017-9-9 02:01
Strange, for almost all it works well with the previous version of the App.

Perhaps it does, but my problem is installing the App on the phone, although I have un-installed the previous version and removed the security settings the App will simply not install.

2017-9-9
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Laas
lvl.2
Flight distance : 336680 ft
Thailand
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DJI Susan Posted at 2017-9-9 01:08
Could you refer the below and export the update log for locating the issue? Thanks for cooperation.

ios app:log/upgrade0

There is no such folderstructure as you describe on my SD card.
Under MISC there is a folder LOG but it's empty.
Sorry about that.
2017-9-9
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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Look in the internal memory of your device.
2017-9-9
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Anuvis
First Officer
Flight distance : 1919806 ft
Greece
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Sparky David Posted at 2017-9-9 02:03
Perhaps it does, but my problem is installing the App on the phone, although I have un-installed the previous version and removed the security settings the App will simply not install.

the apk link which i posted above has 2 different sub versions of the old dji 4.1.5 app try to download both sub versions and see if one of these installs...Also make a restart of your device to clean cashed data...

here is the link
2017-9-9
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Sparky David
First Officer
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United Kingdom
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Anuvis Posted at 2017-9-9 02:35
the apk link which i posted above has 2 different sub versions of the old dji 4.1.5 app try to download both sub versions and see if one of these installs...Also make a restart of your device to clean cashed data...

here is the link

Thank you so much, that worked.  A restart of the phone after uninstalling the 4.1.8 App sorted it and let the 4.1.5 install proceed.

Appreciate your time to help me.
2017-9-9
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Anuvis
First Officer
Flight distance : 1919806 ft
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Sparky David Posted at 2017-9-9 03:05
Thank you so much, that worked.  A restart of the phone after uninstalling the 4.1.8 App sorted it and let the 4.1.5 install proceed.

Appreciate your time to help me.

happy flights !!!!
2017-9-9
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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Great to hear! Once the firmware upgrade is completed, I would nevertheless recommend you to go back again to the most recent App 4.1.8. It has bugfixes and additional functions.
2017-9-9
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Sparky David
First Officer
Flight distance : 41161 ft
United Kingdom
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All updated, controller ready and I am off to play, thanks again everybody
2017-9-9
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DJI Diana
Administrator
Flight distance : 2408 ft

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Sparky David Posted at 2017-9-9 03:52
All updated, controller ready and I am off to play, thanks again everybody

Nice to hear that, hope you can enjoy the drone, happy flying!
2017-9-10
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DJI Susan
Administrator

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Laas Posted at 2017-9-9 02:07
There is no such folderstructure as you describe on my SD card.
Under MISC there is a folder LOG but it's empty.
Sorry about that.

That's ok. Thanks for keeping us updated. Wish you have a great time on flying Spark.
2017-9-10
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