Hello. It says I need to contact support so can you help me?

Could you please provide more details? Post a screenshot of the error message if it is possible.

Hi. Diana. Attached is the screen shot. For some reason yesterday I couldn't attach it. By the way I also tried to calibrate the downward sensor but as can ne seen in the pic, without success.

Shahar Posted at 2017-9-10 08:37
Hi. Diana. Attached is the screen shot. For some reason yesterday I couldn't attach it. By the way I also tried to calibrate the downward sensor but as can ne seen in the pic, without success.

Did you remove the shipping stickers from all the sensors?

Yes. The drone is in use for several months now and it's the first time to get that note.

Please refer to the tutorial first and try to recalibrate again. If the issue persists, please help to export the log on DJI Assistant 2, upload it to Dropbox and paste the link here, I'll help to check more. Here's the route: C:\Program Files (x86)\DJI Product\DJI Assistant 2\Assistant; file name:calibration_signal_log

Thanks. It solved the problems.