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ProRes License key
1300 8 2017-9-17
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WhiteHammer
lvl.2
Flight distance : 4508 ft
Argentina
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Hello DJI ELEKTRA and DJI MINDY.
Here is the information you need to check the status of my ProRes license, that has never worked...

Thanks for your attention.


2017-9-17
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DJI Elektra
Administrator
China
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White,can you post the information again? It wasn't shown in the thread. Thanks.
2017-9-17
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WhiteHammer
lvl.2
Flight distance : 4508 ft
Argentina
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DJI Elektra Posted at 2017-9-17 18:12
White,can you post the information again? It wasn't shown in the thread. Thanks.

now..? tell me if you see the pictures..
screenshot.jpg
Screen Shot 2017-09-17 at 8.33.50 PM.png
2017-9-18
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DJI Mindy
Administrator
Flight distance : 7 ft
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WhiteHammer Posted at 2017-9-18 07:40
now..? tell me if you see the pictures..

Thanks for your update, please reload the certificate on the bottom right corner of DJI assistant 2 and keep us updated if it works. load certificate.png
2017-9-18
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WhiteHammer
lvl.2
Flight distance : 4508 ft
Argentina
Offline

DJI Mindy Posted at 2017-9-18 23:21
Thanks for your update, please reload the certificate on the bottom right corner of DJI assistant 2 and keep us updated if it works.[view_image]

I tried that, but nothing happened... Any other suggestion ?
2017-9-19
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DJI Mindy
Administrator
Flight distance : 7 ft
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WhiteHammer Posted at 2017-9-19 07:07
I tried that, but nothing happened... Any other suggestion ?

Please bring the aircraft outside with strong GPS signal, then reboot all devices.
2017-9-20
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Drone Tech Aeri
lvl.2
Flight distance : 2951900 ft
United States
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I get this issue sometimes as well. Without warning for no reason that I can tell. Is this a bug of some sort or does the I2 require a data connection to check certificates?
2017-9-21
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fans82a02d84
Second Officer
Flight distance : 8049101 ft
  • >>>
United States
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I've had issues similar to this. I think I had to update each set of batteries with the activation process in "Assistant".  So, insert set of batteries, launch Assistant on your computer, turn on I2 with USB plugged into computer etc., connect and go to License tab and activate.  Redo this process for each set of batteries. Good luck,
2017-9-21
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DJI Elektra
Administrator
Hong Kong
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fans82a02d84 Posted at 2017-9-21 22:01
I've had issues similar to this. I think I had to update each set of batteries with the activation process in "Assistant".  So, insert set of batteries, launch Assistant on your computer, turn on I2 with USB plugged into computer etc., connect and go to License tab and activate.  Redo this process for each set of batteries. Good luck,

Please have a try and if the problem remain unsolved, keep us updated. We will help you solve the problem. Thanks for support.
2017-9-21
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