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Phantom 4 replacement
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JimmyBob80
lvl.1
Flight distance : 223012 ft
Australia
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Hi can someone please tell me I am getting my Phantom 4 replaced by DJI  under warranty after my P4 dropped out of the sky & into a river  & DJI said they were going to replace the aircraft only not the  charger or RC control (which is fine) but I have received conflicting  emails, 1 stating no charger or RC controller & the other stating it  comes less the charger, RC controller, battery, propellers &  camera?


email 1

email 1
DJI email 2.JPG
2017-9-25
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DJI Elektra
Administrator
Hong Kong
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Jimmy, please provide me the case number for further check. Thanks for your patience.
2017-9-26
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JimmyBob80
lvl.1
Flight distance : 223012 ft
Australia
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Hi Elektra my case number is CAS-972761-L3Q3T3
2017-9-26
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ALABAMA
Captain
Flight distance : 9587785 ft
United States
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I'm betting you will only get the ac..
2017-9-26
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JimmyBob80
lvl.1
Flight distance : 223012 ft
Australia
Offline

DJI Elektra Posted at 2017-9-26 03:06
Jimmy, please provide me the case number for further check. Thanks for your patience.

Hi Elektra my case number is CAS-972761-L3Q3T3
2017-9-26
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DJI Elektra
Administrator
Hong Kong
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JimmyBob80 Posted at 2017-9-26 21:50
Hi Elektra my case number is CAS-972761-L3Q3T3

Thanks for your patience. I just checked it, please take the first picture into consideration. It just exclude RC and Battery Charger.
2017-9-26
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