I have a brand new Osmo+ and a brand new Samsiung galaxy S8 +

Osmo connects but the video keeps disconnecting.  I keep getting a message that says "osmo+ is connected to another mobile device' but its not, its impossible as I never installe DJI Go nor connected Osmo to any other devices than this one.I tried uninstalling/re-installing DJI Go.  Tried disabling bluetooth (saw that suggestion online somewhere).  Didn't change anything.  its us-usable at this point.  Also the app will constantly crash and force it to re-open.

The wifi doesnt seem to connect and disconnect, and "smart wifi" stuff is all turned off.  I have no clue why this is happening.
I don't use DJI Go 4 on this phone with my Mavic, as I have a dedicated tablet for that.  Plus this is a separate DJI Go app so I don't think that has anything to do with it.



Any suggestions?  I am rather suprised at how badly this app performs, how is anyone using their Osmo+?  Am I the only one with this issue?

I had the exact experience with wording like “ it’s connected to another device”. I later noticed that if you installed both dJI O and DJI Got onto the same mobile, you had that message and cannot be connected.

ete one of the DJI and you are free to go.

KneeL, did you try to connect your osmo with Iphone? You only installed DJI GO in your phone, right? Please let your mobile enter airplane mode and have a try. Thanks.