TheRealAndyCook
lvl.1
Flight distance : 92661 ft
Canada
Offline
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Hello Genghis9, when plugging the battery into the charger no light displayed, pressing and holding made no lights display, tapping then pressing, etc etc I've tried every combination of button presses and taps to write Shakespeare but to no avail.
The new battery purchased out of pocket worked as intended and charges fine using the included charger.
I have been told by the support I am out of warranty.
"As per double checking on your battery's serial number, I can see that it overpass the warranty period of the battery which is only for 6 months. We could not process a replacement service for this concern for we our out of warranty. I recommend to purchase a new battery to ensure the performance of your aircraft. Not only we have a fresh charging cycle, we can also get another 6 months service warranty for the new purchased battery." |
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