Hello my name is DeVonte. I recently bought a phantom 4 refurb. When i received it. The Phantom had 2 ESC Codes. So it never flew. sent it back and DJI DID RECIEVE . I was told it would take 5-7 business day to send it back to me,  not including shipping days. I contacted support through online chat to let them know that i REALLY NEED IT for an event i have  this Saturday. She informed me that she would update my case with an expedite report. I haven't received or heard anything  in my email about the update can anyone  PLEASE HELP has anyone else had an expedite request?

CASE NO. CAS-1158557-T6P8V0

The mods will see and help you.

ALABAMA Posted at 2017-11-6 08:32
The mods will see and help you.

Thank you! lol hopefully soon

Dwright04 Posted at 2017-11-6 11:15
Thank you! lol hopefully soon

Sorry to keep you waiting. I just checked the case status, your drone was sended by UPS. Thanks for your patience. Did you get any message from them? I would recommend you check your e-mail or you can PM for tracking number. Please feel free to talk to us if you have more questions about your case.  

DJI Elektra Posted at 2017-11-12 00:34
Sorry to keep you waiting. I just checked the case status, your drone was sended by UPS. Thanks for your patience. Did you get any message from them? I would recommend you check your e-mail or you can PM for tracking number. Please feel free to talk to us if you have more questions about your case.

i know Im late but thank you for check ing back with me i greatly appreciate that!

Dwright04 Posted at 2017-11-27 10:58
i know Im late but thank you for check ing back with me i greatly appreciate that!

You are welcome. Have fun with your drone.