Flight record not showing in the app?
1537 14 2017-11-13
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_JiWUNv3
lvl.3
Flight distance : 29577 ft
United Kingdom
Offline

Just took my spark for its maiden flight today and i can't seem to got any records to show, ive synched the app but no records show up???
2017-11-13
Use props
S-e-ven
Captain
Flight distance : 5922034 ft
  • >>>
Thailand
Offline

If it was the very first flight, you should see it in the app, minimum.
Is your account for the App and for the forum the same?
Same e-mail?
2017-11-13
Use props
djiuser_JiWUNv3
lvl.3
Flight distance : 29577 ft
United Kingdom
Offline

S-e-ven Posted at 2017-11-13 11:07
If it was the very first flight, you should see it in the app, minimum.
Is your account for the App and for the forum the same?
Same e-mail?

Yeah same account for both is that the problem then???
2017-11-13
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

Is it a second hand Spark?
2017-11-13
Use props
djiuser_JiWUNv3
lvl.3
Flight distance : 29577 ft
United Kingdom
Offline

Montfrooij Posted at 2017-11-13 13:44
Is it a second hand Spark?

No brand new had its first flight today.
2017-11-13
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

djiuser_JiWUNv3 Posted at 2017-11-13 14:01
No brand new had its first flight today.

It is showing up already. (at least the icon).
That was not there just yet.
Now you have to sync something.
I don't own a drone yet, but I know you have to do that somewhere.
2017-11-13
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Had you connected the mobile device while flying or you just flew it with the palm control? Please connect the drone to your mobile device, try to fly again. Let me know if the issue persists.
2017-11-13
Use props
Todd in Chicago
lvl.4
Flight distance : 513757 ft
United States
Offline

Can you post a screen shot?

Todd in Chicago
2017-11-14
Use props
djiuser_JiWUNv3
lvl.3
Flight distance : 29577 ft
United Kingdom
Offline

Not sure how do i post a screenshot??
2017-11-14
Use props
djiuser_JiWUNv3
lvl.3
Flight distance : 29577 ft
United Kingdom
Offline

DJI Thor Posted at 2017-11-13 23:19
Had you connected the mobile device while flying or you just flew it with the palm control? Please connect the drone to your mobile device, try to fly again. Let me know if the issue persists.

I flew with the remote in beginner mode.
2017-11-14
Use props
DJI Elektra
DJI team
Hong Kong
Offline

djiuser_JiWUNv3 Posted at 2017-11-14 12:35
Not sure how do i post a screenshot??

You can have the screenshot of the interface of flight record and attach the picture here. Tap the "Advanced" in the upper right corner when you post your reply. BTW, what is the version of your app?
2017-11-15
Use props
djiuser_JiWUNv3
lvl.3
Flight distance : 29577 ft
United Kingdom
Offline

The app says v4.1.15(411-gpPhone) running on android.
2017-11-15
Use props
djiuser_JiWUNv3
lvl.3
Flight distance : 29577 ft
United Kingdom
Offline

Ok this is the screen after i pressed the synch button:
Screenshot_20171115-093613.png
2017-11-15
Use props
djiuser_JiWUNv3
lvl.3
Flight distance : 29577 ft
United Kingdom
Offline

Just come back from a flight and its now updated, it only has data from today and not from my maiden flight sadly but its updated:
2017-11-15
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

djiuser_JiWUNv3 Posted at 2017-11-14 12:37
I flew with the remote in beginner mode.

So you had connected the mobile device and flew with the app, right? Please try to check if there is the record .txt file in the app folder, here is the route: /sdcard/DJI/dji.go.v4/FlightRecord/SyncResult
2017-11-15
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules