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I push forward.. it flies forward and to the right! Hmmff!!
736 9 2017-11-13
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Iversonmatthew
lvl.4
Flight distance : 505889 ft
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I've calibrated the compass, IMO, visual sensor, reinstalled firmware, calibrated RC. Am I doing something wrong here? I just want my platinum to straigten up and fly .. well straight.

Thanks for any help as I really appreciate it and don't want to deal with customer service!!


2017-11-13
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fans00d63436
lvl.1
Flight distance : 4587 ft
United States
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Re calibrate the IMO and make sure your Table is  perfectly level  in all directions. and dont make any vibrations when doing so. sounds like its off a half a bubble
2017-11-13
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Iversonmatthew
lvl.4
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fans00d63436 Posted at 2017-11-13 16:18
Re calibrate the IMO and make sure your Table is  perfectly level  in all directions. and dont make any vibrations when doing so. sounds like its off a half a bubble

I've done that but I'd be glad to do it again. It doesn't seem to help.
2017-11-13
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DJI Thor
Administrator
Flight distance : 13602 ft
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Yes, except the calibrations, you can also check if the RC is in mode 2. And please tell us if there are any error codes in the app.
2017-11-13
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Iversonmatthew
lvl.4
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DJI Thor Posted at 2017-11-13 19:37
Yes, except the calibrations, you can also check if the RC is in mode 2. And please tell us if there are any error codes in the app.

No errors and it’s in mode 1..non-sport mode.
2017-11-13
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DJI Thor
Administrator
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Iversonmatthew Posted at 2017-11-13 21:39
No errors and it’s in mode 1..non-sport mode.

Please try mode 2, which means the left stick is the throttle. If it doesn't help, it would be very helpful if you can provide us with a video of this case.
2017-11-15
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Iversonmatthew
lvl.4
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Just an update here for anyone else who might end up with the same problem.. after running through ALL the calibrations several times AND going through it all again with phone support...I had to send mine in .

It took 6 days to get mine and they say I should get a new one in about 7-10 business days from then.
2017-11-22
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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Have you swapped the blades around to see if it pulls in the same direction ??
2017-11-22
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Lucas775
Captain
Flight distance : 13507536 ft
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You might need to re-calibrate your IMU.
2017-11-22
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Iversonmatthew
lvl.4
Flight distance : 505889 ft
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Anthony566 Posted at 2017-11-22 17:48
Have you swapped the blades around to see if it pulls in the same direction ??

Yes and tried new props as well
2017-11-24
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