Calibration fails
687 4 2017-11-19
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Javier Moro
lvl.1
Flight distance : 129928 ft
Spain
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Everytime I try to calibrate the Gimball, it stops at 56% and says 'calibration fails' and ot's always the same. The movement of the camera doesn't work as well as before.
2017-11-19
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Anoniem
lvl.4
Flight distance : 70043 ft
Netherlands
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Did the drone crash , or did it fall from table or something?
Is this shortly after update of software?

Check the position of 3 tabs to hold gimbal in place
Reset camera settings, try to calibrate again.
If needed just contact DJI for support
2017-11-19
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DJI Thor
Administrator
Flight distance : 13602 ft
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Please refer to Anoniem's reply, please help to confirm if the drone crash or has any impact damage before. Keep us updated if the issue persists.
2017-11-19
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Javier Moro
lvl.1
Flight distance : 129928 ft
Spain
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DJI Thor Posted at 2017-11-19 20:15
Please refer to Anoniem's reply, please help to confirm if the drone crash or has any impact damage before. Keep us updated if the issue persists.

Yes, the drone had crashed
2017-11-21
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DJI Thor
Administrator
Flight distance : 13602 ft
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Javier Moro Posted at 2017-11-21 05:09
Yes, the drone had crashed

How about after following Anoniem's suggestion? We highly suggest sending the drone in for an overall check of the issue persists. https://repair.dji.com/en/SelfRepair/Area
2017-11-28
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