Image transmission problems?
2560 9 2017-11-21
Uploading and Loding Picture ...(0/1)
o(^-^)o
Slipknot79
lvl.1
Flight distance : 95761 ft
Austria
Offline

I am getting these image transmission problems:



or



More cannot be seen.

These i have tried (and didnt help):
-   Delete data from DJI go app
-   Delete and reinstall DJI go app
-   Delete cache
-   Bottom USB connector
-   RC battery fully charged, Mavic battery fully charged
-   Left the city and testet on field to avoid interefences
-   Restore system defaults with DJI Assistant
-   Reinstall firmware with DJI Assistant


Some further infos that could help:
-   FW 01.04.0000, DJI go app 4.1.18
-   No image-problems with WLAN-mode
-   Recent flight 4 weeks ago, no problems then
-   Galaxy S4, Android
-   Mavic flies without any problems
-   No problems with recording videos or taking pics
-   About 12Mbit data rate, radio-charts indicates wealthy signal
2017-11-21
Use props
fans61699a75
First Officer
Flight distance : 24971795 ft
  • >>>
Germany
Offline

Try changing ghz and maybe try reset camera settings
2017-11-21
Use props
Slipknot79
lvl.1
Flight distance : 95761 ft
Austria
Offline

Yea tried, but didnt help
Next step is to test with another Android device. Then to test with an Apple device.
2017-11-21
Use props
dronist
First Officer
  • >>>
United States
Offline

Did you try to adjust the ISO and or SWITCH between AUTO and MANUAL?  Also NO GPS, Where are you trying to fly from? Underground bunker??? or ...
2017-11-21
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

If I understand correctly, you mentioned that there is no problem with WiFi connecting between the drone and mobile device, right? And had you tried to test on another place, make sure that the mobile device is not too hot to run DJI GO 4. So how about testing other devices which are on the support list? Would like to see more report on this issue.
2017-11-21
Use props
pepeeno
New

Czechia
Offline

The same problem, nothing helps.
2017-11-22
Use props
Jos A
First Officer
Flight distance : 73209 ft
Netherlands
Offline

try dji go 4.1.15
2017-11-22
Use props
Slipknot79
lvl.1
Flight distance : 95761 ft
Austria
Offline


Damn, this helped. There are other reports on this issue, that 4.1.18 causes image transmission problems on galaxy S4 and S5. Installing APK file ver 4.1.15 helped.
2017-11-22
Use props
Jos A
First Officer
Flight distance : 73209 ft
Netherlands
Offline

Thanks for the feedback, copied DJI Thor/Diana ?
2017-11-23
Use props
fans61699a75
First Officer
Flight distance : 24971795 ft
  • >>>
Netherlands
Offline

Also image transmission with .18 connected to ipad mini 4 and iphone 7 plus
2017-11-23
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules