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sheared leg wire
556 16 2017-11-24
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NGF
Second Officer
Flight distance : 174 ft

United Kingdom
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I had a little accident with my 4. It fell off a table and had a slicght knock as it hit the rug. No cracks or damage other than the leg cover coming detached slightly. As I tried to get it back in, with a blunt knife, it sheared the wire.
What steps are needed to get the device to DJI  for repair and a check over?

Everything is normal, the camera, the gimble but I want it looked at.
regards, Nick.

2017-11-24
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NGF
Second Officer
Flight distance : 174 ft

United Kingdom
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2017-11-24
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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The DJI Repair woulld be the place to start.
Hopefully it would be fixed without to much trouble and expense.
2017-11-24
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Is the antenna still working ok?
2017-11-24
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NGF
Second Officer
Flight distance : 174 ft

United Kingdom
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ALABAMA Posted at 2017-11-24 11:34
Is the antenna still working ok?

I haven't tried it since I sheared the wire. It was all good before.
2017-11-24
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Don't be surprised to see something like a compass warning.
2017-11-24
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Vendex
First Officer
Flight distance : 13426122 ft
Bulgaria
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ALABAMA Posted at 2017-11-24 11:46
Don't be surprised to see something like a compass warning.

This is rear leg - no compass here
2017-11-24
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NGF
Second Officer
Flight distance : 174 ft

United Kingdom
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KedDK Posted at 2017-11-24 10:43
The DJI Repair woulld be the place to start.
Hopefully it would be fixed without to much trouble and expense.

An absolute nightmare. I'm going round in circles.
2017-11-24
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Thomas911
lvl.1
Flight distance : 7779 ft
United States
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They'll repair it but be prepared to shell out some $$$.
2017-11-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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I have replied your another thread, please keep us updated there if there is further question. Thank you.
2017-11-24
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NGF
Second Officer
Flight distance : 174 ft

United Kingdom
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Hi. An update to the damage. I have flown the 4 with caution and I had no warnings on initial take-off however, as I climbed to 150 metres, a warning came on my screen... Motor overload, de-accelerating!

I noticed when I attached the propellers, the black which is to the left of the camera, it its stiffer to attach. Also, when attaching the battery, there is play (Wobbles) and a gap if moved swayed about by hand movement.
I have already filed a repair report but I have not mentioned any of the above. Can I update the report?





2017-11-25
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NGF
Second Officer
Flight distance : 174 ft

United Kingdom
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The motor to the left of the camera.
2017-11-25
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NGF
Second Officer
Flight distance : 174 ft

United Kingdom
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NGF Posted at 2017-11-25 03:57
The motor to the left of the camera.
[view_image]

It fell from off the table on its front propellers onto the floor in the image.
2017-11-25
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Vendex
First Officer
Flight distance : 13426122 ft
Bulgaria
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NGF Posted at 2017-11-25 03:58
It fell from off the table on its front propellers onto the floor in the image.

Any part can be changed just like Propeller Installation Kit which you put propellers on, there's nothing impossible, things happened sometimes
2017-11-25
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sky wombat
Captain
Flight distance : 846739 ft
Australia
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bummer NGF and you can't even boast a spectacular crash as the cause
2017-11-25
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Must have a very hard floor!
2017-11-25
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NGF
Second Officer
Flight distance : 174 ft

United Kingdom
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ALABAMA Posted at 2017-11-25 06:34
Must have a very hard floor!

If it isn't carpeted, it'll be hard. I have Karndean. Da Vinci, Italian oxide slate  
2017-11-25
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