Battery Error
542 5 2017-11-24
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GuyWithAMavic
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Flight distance : 220922 ft
United States
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I just received my Mavic Pro back from repair (the 2nd time because I was sent a faulty one after a DJI Refresh replacement!) where the Gimbal was acting up.

Now, the Battery that it was sent back to me with seems to have an error.  This was not happening when I sent the drone in to DJI for the 2nd repair!

The screenshots show what's happening and I have already tried the suggestion of discharging the battery fully before recharging.

Any suggestions? IMG1.jpeg

Error Description

Error Description

2017-11-24
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M.C. Pilot
Captain
Flight distance : 10278435 ft
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United States
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Getting rid of it and purchasing a new one. Broken Cell battery is trouble and wouldn't even take a chance using it.
2017-11-24
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GuyWithAMavic
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Flight distance : 220922 ft
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M.C. Pilot Posted at 2017-11-24 16:50
Getting rid of it and purchasing a new one. Broken Cell battery is trouble and wouldn't even take a chance using it.

That should be covered under warranty, right?
2017-11-24
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M.C. Pilot
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Flight distance : 10278435 ft
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GuyWithAMavic Posted at 2017-11-24 17:02
That should be covered under warranty, right?

Absolutely. If it's out of warranty then new one should be in order.
2017-11-24
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dronist
First Officer
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GuyWithAMavic Posted at 2017-11-24 17:02
That should be covered under warranty, right?

Battery has 6 month warranty with less than 215 charges.
2017-11-24
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DJI Susan
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You can start a case and send it in if the battery is in warranty period: http://www.dji.com/support
2017-11-25
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